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Quality Inn & Suites
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Reviews (74)
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6 - 11 of 74 reviews
Reviewed 15 June 2017

To begin, I must say that I was apprehensive about staying at this property from reading the previous review. I was committed to the stay, since there was a group of us. Upon arrival found the building to be maintained, and looking nice. The landscaping needed some TLC, but nothing horrendous. I checked the room for signs of infestation prior to moving in. The Air conditioner was off, but cooled off once turned on. I did run the fan on constant. Breakfast was decent. The staff was friendly as well. This is no crown plaza, but it is in line with the rest of the chain. I would not be afraid to stay again.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank mwpepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave c, General Manager at Quality Inn & Suites, responded to this reviewResponded 21 June 2017

Dear valued guest,
We greatly appreciate your kind words regarding your recent stay with us. It is true that we have some bad reviews on few booking websites but we are updating our property in many ways recently to provide high class stays to all our future guests. We hope to see you again in your next visit in town !!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017 via mobile

Terrible stay. Everything in our room was unplugged. Refrigerator stunk due to unplugged. Had to pull out entertainment center to plug in television. Air conditioner was off. It was very hot in the room. When I turned the air on, it made such a terrible noise there was no sleep for us. It also quit working in the middle of the night. So, hot and no sleep.
At breakfast my husband sat in a chair that the leg was broken. He almost fell.
When we told the deal clerk, his only response was, OK, I'll relay the problems.

Stayed: May 2017, travelled with friends
1  Thank jtoedter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2017

This hotel is one of the very few that actually recognizes status in the Choice system and then even gave a free upgrade and a gift bag. The hotel is very nice, clean and has newly remodeled rooms. The hotel is near several restaurants.

  • Stayed: April 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank iowaaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 May 2017

Thank you for your kind words and we are trying our best to provide high satisfaction to all of our guests. Words like yours encourage our staff to perform their duty even better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2016

The bathroom in this hotel was disgusting!! Black ring of mold around the upper rim of the toilet, dirty tub surface, looked like mildew and the water facet was brown and slimy inside. Also the overflow drain had brown/ black slime around it. All of this dirty mess could easily be taken care of if someone new how to clean properly. Water dripping into a trash can by the elevator. Broken ice machine sitting by the elevator. The room had a stale smell. We would hear the people above us as they walked back and forth. Will never stay at a Comfort Inn again.

  • Stayed: October 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Boo_Rid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2016

Though the staff is nice, the carpets are beginning to look a bit worn and dirty. Mildew smell in our room. Issues with our door lock which had to be corrected each day. Wifi was entirely disappointing...we were on the first floor and the signal disappeared each time we attempted to load a web page.

  • Stayed: August 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank justinry2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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