Wow where do I start...we had reservations at 6:30 for 6 people and arrived at 6:15. We stood at the entrance for at least 5 minutes and no one greeted us. Finally I flagged down a waitress when I realized no one had any interest in acknowledging us and the host brought us to our table where the other couple was already seated. The waitress greeted us and got our drink order while we waited for the other couple to arrive. We had appetizers that came out in a reasonable time and our drinks were to us in a timely manner. We ordered dinner and waited and waited and waited after asking when we might be served she stated 4 minutes. Then 2 orders came out, then a couple minutes later 2 more than finally the last 2 came out. When I received my filet steak it was a burnt hockey puck, the pieces that I did attempt to eat were gristly. We got ahold of the waitress and she told me that’s how “no pink” come out. I’ve had a hundred steaks prepared the way I asked it to be prepared and they have never come out the way this one did. She left and came back to state that the manager won’t let her take it off the bill but he’d be happy to have them make me a new one. Well since it took an hour plus to receive the first one we didn’t have time for them to make me a new one.
My husbands ribeye was awful and charred on the outside. The salmon dish that one of the girls ordered was so fishy it wasn’t even edible and the brown rice had zero flavor and was extremely dry, she didn’t eat but 2 bites of each and asked for a to go box. The waitress asked if we would like desert we declined. She says the cake is delicious and she’ll go ask her manager if he will give us a piece of red velvet cake for our troubles. She says he’ll allow it but we ask that it be wrapped to go along with the salmon dish. We get the bag of food and they have wrapped the salmon up but disposed of the rice!
She apologizes for our trouble and at 9pm we finally leave, we will NEVER step foot back into your facility!!
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