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South Bend Chocolate Factory and Museum Tours
Open today: Closed
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Review Highlights
Interesting visit and great odors

The tour is 20-30 minutes long and there is admission fee for the tour, but not to enter the gift... read more

Reviewed 30 August 2018
Chris L
,
Niles, Michigan
Chocolate Galore

We thoroughly enjoyed our free tour of the factory with Paul. He educated us on the harvesting and... read more

Reviewed 11 April 2018
DL P
,
River Edge, New Jersey
via mobile
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All reviews free tour minute tour gift shop conveyor belt chocolate products better understanding tour started love lucy great tour small museum spoon candy packaging dipped ethel shipping bend
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Reviewed 21 September 2018 via mobile

We needed to get to a breakfast place early and most everyone else wasnt open until 6:30am which was too late . We went to the Chocolate factory and ordered eggs,bacon and toast which I believe you had a choice of sour dough toast, or rule, or wheat. The bacon was okay, a little thin and stuck together . Didnt care for the scrambled eggs, they were chopped up real small and too done. COFFEE WAS GOOD, SOUR DOUGH TOAST WAS GOOD. The service was friendly and gave us a cup of coffee to go.

Thank patty l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2018

The tour is 20-30 minutes long and there is admission fee for the tour, but not to enter the gift shop area. Your ticket will translate into a discount in the gift shop. We found the guide (Brooklynn) to be knowledgeable and personable, giving us a good tour at a nice pace. There are samples along the way, so plan to enjoy a taste or two of chocolate. A fully stocked gift shop and a small museum on chocolate is on premises.

The amazing aspect of this is the amount of human activity directly involved in the production process. Very labor intensive. You'll have a better understanding why some chocolate products can be on the expensive side.

Only criticism would be lack of a small book on chocolate that could be purchased.

Is a good bad weather day activity and kids will also enjoy.

1  Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2018

We drove over 30 mins to take a tour today only to find they were closed because of a plumbing issue. I saw nothing on their website to indicate they wouldn't be open today. Very disappointed that we couldn't show our guest, who is visiting from England, their operation.

Thank dillnbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2018

We loved the walk through and wished it was longer so there would be more samples! The guide was great and handled all questions well. We were glad they weren't in production that day so we could hear, but wish we had an opportunity to see it in process.

Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

I mean, you are gonna get delicious chocolate, but as far as the store and location it's just ok. The people were helpful and it was easy to find. I guess we are just spoiled by Albanese.

1  Thank Laura99IN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

We thoroughly enjoyed our free tour of the factory with Paul. He educated us on the harvesting and manufacturing of chocolate in a very fun and engaging way. It was very interesting learning about the production of chocolate from start to finish....right up to packaging and shipping. The museum section is small but cute little displays. The store is rather large for a chocolate store and obviously it has lots of delectable selections. There is a cafe with seating and there is a small seating area with couches where you can sit and watch Charlie and the Chocolate Factory. Also a lot of laughs posing with the Lucy and Ethel Cutouts from the best “I Love Lucy” episode....Lucy and the chocolate conveyor belt.

1  Thank DL P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018 via mobile

The free tour was interesting . Learn about how chocolate is grown and produced. Gave a nice review of how the factory makes its candy . Enjoyed talking with owner . Candy store has great deals .

1  Thank rbaker4878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

We even found some of the famous ‘golden dormers’ at half price. A little blemished but still sprinkled with gold and yummy good.

1  Thank edgefield2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017

We had been at the Chocolate Cafe in downtown South Bend and while we were there, we learned that the chocolate factory and museum was in a different place. Armed with directions, we had about a five minute drive and we were at the South Bend Chocolate Factory & Museum. There is plenty of parking at the factory. We arrived a few minutes before the tour started, so the timing did work out. When you walk in to the lobby of the factory, there are displays about chocolate and the all-important bean. Naturally, there is the proverbial got to take a picture with the "I Love Lucy" cut-out with Lucy and Ethel on the chocolate production line. There is a gift shop and chocolate & candy store. We came out to the lobby and our guide was Paul. He was entertaining and informative. He gave us a lot of information about chocolate and then took us in to the factory kitchen with the huge mixers and the conveyor belts. From there we went into the packaging and shipping area. Paul brought us in to the kitchen area and we dipped our individual spoons in to fresh mixing chocolate. After that, we toured the museum and saw chocolate memorabilia and packaging. Naturally, we did not get out of the store without purchasing some chocolates and some of the caramel corns. The kids were entertained and got a kick out of wearing the hair nets during the tour.

Thank Allen21096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2017

Stopped by here on a whim for a tour. The tours run on the hour- so we had a wait a bit. It was a pretty short tour- informative- but most of all- fun because our of tour guide Paul. He was able to take some pretty dry information and make it entertaining. Thank you Paul. Also- the chocolate is good.

1  Thank greattravelswanted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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