We were there for a wedding and the venue was lovely for the reception. Food was excellent as was... read more
We were there for a wedding and the venue was lovely for the reception. Food was excellent as was... read more
We stopped in their caravan park/ camping area for the night. The camping area is large, good sized... read more
We travelled as an older couple in early September 2019 and unfortunately it was nothing like the pictures as there had been no rain and the whole area was arid and dusty. The Woolshed itself is a nice place for a function but BEWARE of the Rustic Cabins......After 2 days travelling we arrived to a small square box with 4 old steel bunks and a wire cot bed, the window was boarded up because apparently it had been broken last week. No fan, no window, wobbly step to get to facilities. We turned around and left for the nearest town where we managed to get a motel room. Very deceiving brochures.
Thank you for taking the time to provide your feedback. We are disappointed you didn’t enjoy your stay at our accommodation facilities.
Like many regional communities, we are in the grip of a record-breaking drought and the dusty and dry conditions are something we are unable to control, despite our increased efforts to keep surfaces clean and maintain our grounds with very limited water.
With regards to the Rustic Cabins, our advertising lists the accommodation inclusions and true to the name (rustic cabins), the photos accurately showcase the rustic charm and *semi-renovated* interiors which *retain original character*. We understand that the damaged window was an inconvenience, however, as discussed with you during your visit, it was not boarded up. Rather, the glass had temporarily been replaced with a board (pending repairs), but the window still functioned as normal. A fan, along with an offer to change rooms, was provided when our staff talked with you about your concerns.
We were not aware that you were so dissatisfied and sought alternate accommodation, and would encourage any visitor who felt this way to talk with us.
Thank you for the feedback about the wobbly step, we will take that on board with the view of continuous improvement.
Dirty facility block.
Filthy washing machines ,have never been cleaned.
Camp kitchen very basic and dirty.
A disappointing stay,never again.
Hi Norm,
Thank you for taking the time to provide your feedback. We are disappointed that you did not enjoy your stay and our facilities were not to the standard you would have liked.
We are currently experiencing very dry, dusty conditions and strong winds which are making it more difficult for our team to keep surfaces dust-free. We take your feedback on board about our facilities with the view of continuous improvement.
We encourage all of our visitors to talk with our staff at the time of their stay if they experiencing any issues. Should you decide to stay again, please don’t hesitate to chat with us about your concerns so they can be addressed at the time.
We stopped in their caravan park/ camping area for the night. The camping area is large, good sized sites, amenities are fine. They have a dump point too. They offer powered and unpowered sites.
The woolshed admission is included in the site price. It’s has a huge woolshed and lots of old shearing machines. It’s best to come when they have a open day, although you can stroll around it most days.
They have a cafe on site, open weekends only.
Thank you, Barbara, for taking the time to review our venue, accommodations and facilities. We hope to see you in the future for another stay.
We had an absolute ball here. We were able to go back in time with the beautiful restored buildings. Watched the skills of the blacksmiths, sheep shearers, the whip makers, the steam engineers, the sheep dogs and much more. All at prices that didn’t break the bank. We had such an awesome time.
Thanks so much for your positive feedback about our Winter Heritage Festival, we are so glad you enjoyed your experience at the Jondaryan Woolshed. We look forward to seeing you again!
Enjoyable spot to bring family and friends. Can easily spend a few hours looking at the various attractions from yesteryear. This place isn’t ritzy but will interest those with an interest from times long past. Sheep farmers will enjoy this place, how times have changed! After walking around and enjoying a self guided tour with over 21 different displays a visit to the cafe is a must, simply to try the Dampier. Allow at least an hour, good parking, caravanners - could take the caravan as plenty of space.
Thanks for your lovely feedback.
I agree with many, what a let down, should say run down, the exhibit/s and signage are second rate, many display signs are so faded and some are just stuck to glass with Blu-Tack, how amateurish. The museum grounds (if you could call it that) are untidy and dangerous, we came across some rotten timber on the ground with 2 inch rusty nails facing upward, just waiting to impale an unsuspecting visitor.
It is a shame, but being run by only a local shire council seemingly without the necessary funds and expertise may explain it.
Someone here reported that there is a great cook house, balderdash, it was filthy and just with a single basic BBQ and a dusty electric griddle complete with cobwebs. There was a fire pit but this was littered and untidy. However the Jondaryan woolshed complex has such great potential, loved the history, but needs to be much better cared for and professionally presented. Something else we noted, the place was nearly devoid of visitors, and the camping area deserted,"maybe the word has got around" you could have fired a cannon and not hit anybody.
Jondaryan needs help to emulate the wonderful "Stockman's Hall of Fame" but I guess it all comes down to big dollars, such a shame.
Hi Richard, thank you for your feedback. We are disappointed that you didn’t enjoy your visit and take your feedback on board with the view of continuous improvement.
We understand that you did chat with our team onsite about the barbeque which had just been used by a visiting group and not cleaned. Although we respectfully asked that visitors who use the shared facilities clean up after themselves, this doesn’t always happen, and our team acted immediately to rectify this issue. If you would have been willing to discuss some of your other concerns, we could have acted where required and provided you with informed advice.
For your information, we are currently in the process of updating our signage and undertaking improvements and upgrades across the grounds including to our animal nursery, gardens, shaded areas, camp kitchen and more. Because our area is experiencing an unprecedented drought and is under strict water restrictions, this is having an impact on the overall look of our grounds, like it is with the entire region.
With regards to the operation of the Jondaryan Woolshed, although owned by the Toowoomba Regional Council it operates as a separate entity. The vast landscape of our venue spans 150 acres and even during our peak times where we welcome in excess of 1,000 visitors, it still feels very spacious (although we do not operate any cannons).
Lastly, we take the safety of our visitors very seriously and are not aware of any safety issues around the grounds where there is permitted access to visitors. We wish you would have alerted and discussed any safety concerns with us during your visit so we could have responded promptly.