We first arrived late evening, went to our room and it would not accommodate three people (no pullout sofa bed in the couch) with king-bed. This property has no roll-aways either. So we had to change rooms. 2nd room was one of those "adjoining rooms" with a shared door. We could hear the entire telephone conversation from throughout the nice, large, oversized room (I believe due to the poor design of full tile underneath the room entrance and adjacent adjoining room entrance doorways co-located) from the strangers next door, and it was already past midnight. Another room change, but was told a Platinum could not upgrade on points. Really? So ok, the saga continues.
The outdoor US Flag is ripped and shredded--it's a new hotel, come on, please!
All day Sat the front entrance garbage container was overflowing, with garbage on the ground (all day long).
We had to change rooms again, it took 3 hours for the very nice staff to figure it out. That room was not cleaned.
In the meantime, I did laundry in their nice, new, "quarter only" machines. They had no quarters but told me they had an arrangement with Home2Suites next door to get quarters. I could get them there. I am not making this up!
Coffee pot in one of the rooms, don't remember which one, was broken.
Type of shower head slowly leaks a bit of water after taking a shower (no leaking valve because it only lasts a little while--just when you put your head down on that pillow to sleep!). Drips fall right on top of aluminum/metal drain cover which runs the width of the shower below where the shower head lies...yep, you guessed it, very loud "ping" when those drops fall. The shower is aesthetically pleasing to the eye, but just not acceptable. Oh, and there is no shower door (one of those "nuevo" shower designs) so water splashes onto the bathroom floor. Several showers later...that's a lot of water.
After the grass was cut, either grass clippings blew in under the door or a ton were tracked into the hallway from the side door to the parking lot. This grass remained in the hallway for the next two days.
It's a new hotel, they said 4 months old, so the carpet still smells new! Breakfast was good, even when slammed at closing time on the weekend. Staff went back to the kitchen and provided more items that were already gone. Rooms have great A/C, blowing cold when it is super hot outside. Staff is nice, just can't get anything done quickly, or in the case of coin change, not at all. Very unimpressive, a disappointing hotel stay, and I am sad to report definitely not anywhere near standards experienced at Marriott properties.