There was a problem with the reservation (twice), a problem with the room we were assigned that had been changed the afternoon of the day we arrived, the beds are too small and the general manager caused the room problem and didn't stick around to deal with it. We (4 women) had a reservation for a king bed with queen pullout sofa. When we arrived, the general manager had changed us to a smoking room (disgusting) with a king bed. A new room was magically found even though the hotel was booked up with a kids' baseball tournament. The new room had 2 beds but they were full, not even queen. We asked for a new room the next day and got the same 2 full size beds with an air conditioner that dripped on the carpet and soaked it. My advice would be to stay someplace else.
- Official Description (provided by the hotel):
- Friendly and welcoming staff, comfortable clean rooms and less than 7 miles from the heart of downtown Indianapolis. Each of our rooms features a microwave, mini-fridge, 32-inch flat screen LCD TV, family-friendly PPV movies, and a Keurig coffee maker. Stay with us for a night to remember. ... more less
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- Also Known As:
- Holiday Inn Express Indianapolis South Hotel Indianapolis
- Holiday Inn Indianapolis
- Indianapolis Holiday Inn