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“well if your taste expectations are low you are at the right place !!!!”

Cook and Grill Gerakas
Ranked #4 of 22 Restaurants in Gerakas
Cuisines: European
Restaurant details
Reviewed 6 April 2018

nearly nothing is above medium .... well maybe good for teenagers and people with low taste criteria

    • Value
    • Service
    • Food
Thank Dimitris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandros M, Guest Relations Manager at Cook and Grill Gerakas, responded to this reviewResponded 16 April 2018
Google Translation

Dear Sir,
We are sorry that we could't meet your expectations. We are a bit surprised by that, because most of our customers have the opposite opinion. However, we understand that it is not possible for us to be satisfactory to everyone. Fortunately, there are many other quality restaurants in the area, that surely will meet your high expectations. Lastly, it is interesting that while you marked out our “low-expectation” venue, you still devoted your “high-expectations” meal to another nearby restaurant, which is under the same brand!! We are a bit confused with your next-day visit at Pallini's venue, so we would appreciate if you could send us an email at info@cookandgrill.gr explaining us some details, in order to have a more clear review.


Αγαπητέ κύριε,
Λυπούμαστε που δεν ήμαστε σε θέση να καλύψουμε τις προσδοκίες σας. Μας ποκαλεί εντύπωση αυτό που λέτε, καθώς οι περισσότεροι πελάτες μας έχουν αντίθετη άποψη. Παρόλαυτά, καταλαβαίνουμε πως δεν γίνεται το μενού μας να αρέσει σε όλους. Ευτυχώς η γύρω περιοχή είναι γεμάτη από πολύ ποιοτικά εστιατόρια και σίγουρα θα βρείτε κάποιο άλλο, που να ανταποκρίνεται στις υψηλές προσδοκίες σας. Τέλος, είναι ενδιαφέρον πως, ενώ βαθμολογήσατε το κατάστημά μας ως "χαμηλών απαιτήσεων", ωστόσο αφιερώσατε ένα από τα "υψηλών προσδοκιών" γεύμα σας σε ένα άλλο γειτονικό, το οποίο είναι υποκατάστημα της ίδιας αλυσίδας! Η αλήθεια είναι πως αυτό μας μπέρδεψε καθώς με διαφορά μιας ημέρας βαθμολογήσατε το υποκατάστημα της Παλλήνης... Θα εκτιμούσαμε αν μας στέλνατε ένα email στο info@cookandgrill.gr εξηγώντας μας περισσότερες λεπτομέρειες, ώστε να έχουμε κι εμείς μια πιο καθαρή άποψη του συμβάντος.

Με εκτίμηση

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1 - 5 of 86 reviews

Reviewed 3 December 2017 via mobile

The food was excellent and the plates were full. Very friendly staff. Will definitely return and recommend.

Thank Moira M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandros M, Public Relations Manager at Cook and Grill Gerakas, responded to this reviewResponded 9 January 2018

Thank you so much for your kind review and hope that we lived up to all your expectations. We would love to see you again soon.

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Reviewed 17 August 2017

Central located restaurant with Greek souvlaki and meat dishes. A summer night out with family and friends. Nice roasted stakes and French fries. Good service, tables outside overlooking the green square. Take away food is available.

    • Value
    • Service
    • Food
Thank apapafloratos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandros M, Public Relations Manager at Cook and Grill Gerakas, responded to this reviewResponded 9 January 2018

Thank you so much for your kind review and hope that we lived up to all your expectations. We would love to see you again soon.

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Reviewed 1 August 2017 via mobile

Just no. I eat two souvlaki with pork & kebab and my stomach is destroyed. Definitely Not recommended!

Thank Mr L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandros M, Υπεύθυνος Σχέσεων με Πελάτες at Cook and Grill Gerakas, responded to this reviewResponded 13 August 2017

Dear Mr L, sorry to hear about your experience. If your stomach's destruction was caused by our food, let us say that many other customers would have experienced the same problem as well. Contrariwise, our Customers visit our restaurant again and again and they felicitate us heartily for the Quality of our Products and we are happy for that. We use ingredients with high quality and meats from the largests meat producers of Greece. We follow all the commandments for Safe Food Preparation and delivering. In any case, we would appreciate If you would send us an email at support@cookandgrill.gr with more information about that.

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Reviewed 2 March 2017

We order delivery but we actually enjoy going there as a family when possible because it has a cozy ambiance, good service and nice view to the square. Food is always good and consistent, my only remark would be to improve ventilation inside (we actually prefer sitting when weather permits)

Thank CHRISTINA_AK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandros M, Υπεύθυνος Σχέσεων με Πελάτες at Cook and Grill Gerakas, responded to this reviewResponded 3 March 2017

Thank you so much for your kind review and hope that we lived up to all your expectations. We would love to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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