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“ALMOST stayed here...”

Americas Best Value Inn
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Americas Best Value Inn
Ranked #24 of 24 Hotels in Bloomington
Columbus, OH
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“ALMOST stayed here...”
Reviewed 2 August 2011

I've tried to book this hotel on 3 separate business trips to Bloomington and have yet to ever reach anyone by telephone to actually reserve a room. I've called multiple times and actually let the phone ring for 10 minutes without anyone picking up. I attempted to call the Country Hearth 1-800 number but that number is disconnected. Guess they don't want my business...

  • Stayed August 2011, travelled on business
    • Service
Helpful?
Thank summergirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenny P, General Manager at Americas Best Value Inn, responded to this review, 12 October 2012
I do apologize that no one answered the phone when you were trying to book a reservation. The hotel was just under new ownership, and the staff was working out all the kinks in the system. We have long since fixed all those problems with the front desk, and would really like it if you would give us another chance. Again we apologize for the inconvenience.
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66 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2011

Mildew on the bathroom walls. The ;whole room smelled like it had been flooded but never cleaned. Wreaked of strong air freshener. And cigarette smoke (was a non-smoking room).

But they did let our dog stay, who smelled way better than the room.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jayhawk1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsen, Front Office Manager at Americas Best Value Inn, responded to this review, 4 August 2011
I apologize that you stay with us did not go well. At this point in time new ownership has just taken over. The entire building is the process of being remodeled! I hope you give us a chance to fix the problems you had and come see us again very soon!

Sincerely,
Chelsen Arnett
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Americas Best Value Inn

Property: Americas Best Value Inn
Address: 1722 N Walnut St, Bloomington, IN 47404-2423 (Formerly Country Hearth Inn Bloomington)
Region: United States > Indiana > Bloomington
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #24 of 24 Hotels in Bloomington
Price range (per night): $68 - $216
Hotel Class:1.5 star — Americas Best Value Inn 1.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Americas Best Value Hotel Bloomington
Country Hearth Hotel Bloomington

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