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“A Disappointment”

Craft Donuts + Coffee
Ranked #1 of 2 Dessert in West Dundee
Price range: USD 2 - USD 10
Description: Small-batch handcrafted donuts served with locally roasted coffee. Open 6:00am to 3:00pm daily. Located in the heart of West Dundee, just steps away from the Fox River.
Restaurant details
Description: Small-batch handcrafted donuts served with locally roasted coffee. Open 6:00am to 3:00pm daily. Located in the heart of West Dundee, just steps away from the Fox River.
Reviewed 25 February 2018

It is always good to see a new business open.
This one is a disappointment, out of product early on in the day to make it appear the throngs were there early and sold out. Doughnuts are good, but not exceptional.
Staff has a bit of an attitude.
Try Herbs Bakery in Elgin for their famous crunch doughnut or Country Doughuts on Route 20 for a warm welcome and a traditional cider doughnut or a raisin scone.

1  Thank Cambridgepoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison R, Owner at Craft Donuts + Coffee, responded to this reviewResponded 12 March 2018

Hello,
Thank you for the feedback. I apologize if you caught us on an off day and we did not meet your expectations.
As a new small business we are still getting an idea of our "typical" week and making our best guess on how many donuts to make each day. Some days we are more successful in that estimate than others. But the last thing we want is to have to turn away customers that have come to see us! We hope to see you again for a second chance in the future.
Thank you for taking the time to provide a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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