The fire alarm went off and we all exited around 4:30am which itself isn't a problem and we were back in about 20 min, but the fact that our door only opened if you pulled up on the handle made for a difficult/confusing exit. As we checked out we talked to and showed it to the people at the front desk we asked for a discounted rate which we didn't get. I don't think he understood we were not upset there was a fire but at the safety of our room in that given situation, which we experienced!!! He went up to the room, once at our door he made it seem like it wasn't a problem. Just pull up he said..
Well when the fire alarm is going off at 4 in the morning one doesn't think, having only opened it once. Oh! My door is a piece of garbage! I better know exactly how to finagle this so I can gtfo because there is a fire at 4am. No you try and open it 5 or 6 times, each time pulling harder, and each time getting more and more upset because we are supposed to be exiting the hotel so we don't get engulfed in flames...
I supposed he thought the safety of the hotels patrons wasn't important. I should just know the door is broken next time there is an emergency.More
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