I travel around the Mid-West 50 weeks per year. I have stayed at many hotels all over MI, OH, IN, IL and WI. My absolute favorite hotel is the Hawthorn Inn in Schaumburg IL!
The staff is over-the-top accommodating, If I ever needed anything they have always gone out of their way to help me! (part of it is that they make it real easy to ask for help many upscale locations are snooty/snobby and unapproachable... not here!!!) I also appreciate this location because the housekeeping staff always goes the extra mile making sure that my room is spotless, there are fresh clean towels every day, they make sure I am stocked up on soap for the kitchen and bath. Sometimes they even turn on my ice maker in advance (Thanks Carol!!!) Make sure you take the time to introduce your self to the front desk staff, Beth, Christina and Donnie will bend over backwards to help you, Tami and James always put out a nice spread of food Tuesday thru Thursday in the early evening and Ms Liz always runs a tight ship making sure the whole place sparkles.. (I don't know what type of fabric softener they use but beds are amazing... I always get a good night sleep) There attitude reflects leadership and Ms. Jennifer (GM) Deserves an honorable mention! Well done everyone!!! I love this place!!!!More
- Free Wifi
- Free Parking