Just left this hotel yesterday for a 3 night stay over Memorial Day weekend for a soccer tournament. The pictures on the website are NOT EVEN CLOSE to what you get when you arrive. They are converting this into a Holiday Inn & Suites and according to locals should have been completed in April 2016. I can tell you it's not even close to being 50% done as the entire east wing is blocked off. There is scaffolding on three sides of the building, boards and plywood laying everywhere, the hot tub is closed (two sheets of plywood over the top), the side doors do not lock so anyone could pull open to access the inside, etc.
I arrived early on Friday 5/27/16 so I had the "pick of the litter" so to speak. I had room 233 which has a king bed w/TV (separate room w/door), a pull out sofa w/TV, a nice desk, mini-coffee maker, mini fridge, and microwave. The hallways, lobby, and breakfast area were extremely hot (averaged 85 degrees while we were there). Accommodating for the most part; however I think the current hotel staff is overwhelmed with complaints that are out of their control.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express & Suites, St Charles IL~a prime location near Du Page Airport and Downtown St. Charles. We provide comfortable guest rooms and suites with convenient amenities and services. All of our guest rooms have microwaves and refrigerators and 37" Flat Screen TVs. We are located within walking distance to numerous shopping and dining options. Our hotel's welcoming atmosphere and exceptional staff are certain to provide a great experience for business and leisure travelers. ... more less
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- Also Known As:
- Country Inn & Suites By Carlson, St. Charles Hotel Saint Charles
- Country Inn And Suites By Carlson, St. Charles
- Country Inn Saint Charles
- Saint Charles Country Inn