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All reviewswest towerfrank's placethe executive loungebusiness tripvery nice hotelplenty of parkingshuttle servicebreakfast buffetbusiness centernice roombed was very comfortabledowntown chicagofree parkingweddingmeetingbrunchsink
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Reviewed 14 February 2018

$25 Uber ride from the airport. 15 minutes with no traffic. Hotel on isolated property (can't walk to any restaurants - in the winter at least), but with places to eat nearby. The fitness center is small (3 - 4 treadmills and some dumbbells) but the equipment works. The restaurant is horribly overpriced, the bar just a little overpriced. The bar food was OK. The room was surprisingly comfortable. I enjoyed the room. Staff were all friendly. Internet worked great.

  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank TheGnostic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christen H, Front Office Manager at Hilton Northbrook, responded to this reviewResponded 15 February 2018

Thank you for taking a moment to share your experience. From your rankings it looks like we might of fallen short in a few areas. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We are currently starting full renovations on all our guest rooms. We look forward to welcoming you back to our hotel in the not too distant future.

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Reviewed 11 February 2018

Staff is extremely helpful and appreciative of their guests. Breakfast is a great value. Meeting space was plentiful. Beds are extremely comfortable. Great nights sleep. I felt very refreshed in the mornings.

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Y7130TRjanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christen H, Front Office Manager at Hilton Northbrook, responded to this reviewResponded 13 February 2018

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Thank you so much for your wonderful comments. We look forward to welcoming you back to our hotel in the not too distant future.

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Reviewed 8 February 2018

We fully enjoyed our stay...the hotel had a friendly staff and great facility. We had a company event in the conference room and it was amazing! It was the best event we've held in years! The event staff was helpful, friendly and the food was GREAT! Overall, it was a very good visit.

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank ScottnKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christen H, Front Office Manager at Hilton Northbrook, responded to this reviewResponded 13 February 2018

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Thank you so much for your wonderful comments. We look forward to welcoming you back to our hotel in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2018

I recently stayed at this location for business reasons. Amenities were excellent and met my needs. I will definitely stay at this Hilton destination in the future when traveling in the Chicago area. Thank you

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank fedeu01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christen H, Front Office Manager at Hilton Northbrook, responded to this reviewResponded 13 February 2018

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Thank you so much for your wonderful comments. We look forward to welcoming you back to our hotel in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2018 via mobile

The staff in front were fun and nice hispanic ladies , they treated me with respect.. hotel is a bit big.. and theres no breakfast :( other than that it was a great stay.. we checkout at 1pm without being bothered by front desk or housekeeping , ehich is great because i sleep late and hate being woken up early ..

Stayed: January 2018, travelled with friends
Thank l0vyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christen H, Front Office Manager at Hilton Northbrook, responded to this reviewResponded 13 February 2018

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Thank you for your wonderful comments regarding our Front Desk Agents. We look forward to welcoming you back to our hotel in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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