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“Nice location, close to many restaurants”

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Comfort Suites Bloomington Normal
Ranked #8 of 12 Hotels in Normal
Certificate of Excellence
Reviewed 11 September 2017

Just here for a quick overnight, location close to many restaurants for dinner. VERY VERY small breakfast area. Only 4 tables. Front desk clerk at check in and departure not very friendly. Room very spacious and clean.

Stayed: September 2017, travelled as a couple
Thank indyhug111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 104 reviews

Reviewed 13 August 2017 via mobile

Excellent breakfast worth your stop hot meal available. Rooms were clean there is a mild odor the room. It was not too bad I would stay there again. the breakfast makes everything nice . The night clerk was especially friendly and helpful

Stayed: August 2017, travelled with family
Thank chaplain1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2017

During a three week road trip my wife and I have experienced a variety of motels. This Comfort Suites was the best of the lot. Quick and easy check-in with a pleasant young man to start then one of the better free breakfasts. The only issue was a past leak in the room that had not been repaired that had also left a stain on a lampshade. The front desk said it had not been reported.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank scooterv51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017 via mobile

Justin the guy @ the front desk was very rude, disrespectful, mocked me because there was a disagreement, he yanked the phone from my hand and it almost struck me in the face. Looking to press charges

Stayed: July 2017, travelled on business
1  Thank Lex0025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Comfort Suites Bloomington Normal, responded to this reviewResponded 28 July 2017

Dear Lex0025,
Thank you for taking the time to review us. Please accept our sincere apologies that you had a negative experience at our hotel. What you described is upsetting as this is not the service we strive to provide our guests. We have investigated your comments with our employees, police and reviewed security camera footage. I would like to assure you that this matter is being handled as our company policies deem appropriate.

Sincerely,
Sandra R.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017

We were just passing through the area on a very long, 12 hour drive.
We had a good deal on the room and all we wanted was to sleep and shower.
The rooms were amazing! They were very spacious and had some a sitting area, a desk/table area and 2 queen beds!
The beds!! Man, I did NOT want to get out of them! They were comfy..the pillows were fluffy..and our internet request for additional pillows was met!!
The shower was hot with great water pressure!
I would tell anyone to stay here..and enjoy their time!!

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank HappyAimee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Bloomington Normal

Address: 310 Greenbriar Dr Ste B, Bloomington-Normal, IL 61761
Region: United States > Illinois > Bloomington-Normal > Normal
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Normal
Price Range: $112 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Bloomington Normal 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Bloomington Normal Comfort Suites® is a pet friendly hotel conveniently located off Veterans Parkway with easy access to Interstate 39, Interstate 74 and Interstate 55. This Normal, IL hotel near Bloomington is close to area attractions and businesses like Illinois State University, U.S. Cellular Coliseum, The Shoppes at College Hills, the Eastland Mall, David Davis Mansion, Miller Park Zoo, McLean County Museum of History and the Children's Discovery Museum. The State Farm Insurance headquarters is just down the road. ... more   less 
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Also Known As:
Comfort Suites Bloomington / Normal Hotel Normal
Comfort Suites Normal
Normal Comfort Suites

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