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Courtyard Chicago Naperville
Ranked #8 of 18 Hotels in Naperville
Certificate of Excellence
Reviewed 25 March 2017 via mobile

Our son goes to Benedictine University and we wanted to find a local hotel that we can stay at when we come into town to visit. Courtyard Chicago Naperville is going to be our choice for the next four years. The staff is very friendly, the hotel is clean and the beds are comfortable. A very nice touch that they do, is when I called the front desk to ask a question they answered it, "How may I help you Mr. (your last name)?" Personal service, I love it and it's so easy to do.

I highly recommend the Courtyard Chicago Naperville.

Stayed: March 2017, travelled with family
Thank ThirstyPelican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luci K, General Manager at Courtyard Chicago Naperville, responded to this reviewResponded 28 March 2017

Dear ThirstyPelican,
Thank you very much for the awesome review. We're glad your stay was so enjoyable and we were able to provide all the services and amenities you needed. Our team is very passionate about service and truly goes above and beyond for every guest, every day. We hope to see you again in the future.
Warm Regards,
Luci

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Reviews (160)
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6 - 10 of 160 reviews

Reviewed 12 March 2017

Located just off I-88 but in an area you don't get highway noise. Upgraded to luxury king room with sofa, very roomy, worth the extra money. Very clean and well maintained. Nice indoor pool and work out areas, although did not use either. Quality linens. Liked that we had a small refrigerator to store snacks and beverages.

Room Tip: If you need an elevator make sure you ask for a room located near it - there is only one in the far...
  • Stayed: March 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luci K, General Manager at Courtyard Chicago Naperville, responded to this reviewResponded 14 March 2017

M W,
Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott Naperville. We are thrilled to hear that you enjoyed not only the location of the hotel but what we had to offer. We look forward to accommodating you again in the near future.
Warm Regards,
Luci

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Reviewed 9 March 2017 via mobile

This Marriott is located centrally to many businesses in the area. There are also many places to eat which are in a walkable distance. Another bonus of the hotel is they offer a shuttle to local businesses. Marriott as usual has a very professional staff. The weight room leaves a little bit to be desired, there is only two treadmills and two ellipticals. They have a bistro and a Starbucks on location. The rooms are old but they are kept clean and a great value.

Stayed: March 2017, travelled on business
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luci K, General Manager at Courtyard Chicago Naperville, responded to this reviewResponded 10 March 2017

David R,
Thank you for your recent stay and for taking the time to post on our TripAdvisor page. Thank you especially for mentioning our staff. We work hard as a team to ensure each guest has an enjoyable stay.
We look forward to seeing you again soon.
Warm Regards,
Luci

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Reviewed 8 February 2017

We stayed here for business and needed many different things prior to our sales presentation. Despite the fact that we had many requests, the staff made our life so much easier by helping with every one of them so we could focus on the business at hand! Bryan in particular was extremely helpful. Great hotel in general.

  • Stayed: January 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank nicchbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luci K, General Manager at Courtyard Chicago Naperville, responded to this reviewResponded 11 February 2017

nicchbc,
Our team is proud that we were able to, "Go the distance" for you and your team to get ready for your sales presentation. Your generous feedback is very much appreciated. I am excited to hear that Bryan was extremely helpful. He is a great addition to our team.
Luci

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Reviewed 12 January 2017 via mobile

We stayed at the courtyard for a hockey tournament . The hotel was clean and very nice. I must say the front desk people were exceptional. I think his name was Steve but not sure, was so helpful. It is so nice to stay at hotel where the staff is so helpful . I for sure will stay here again . The location is great as well with lots of great restaurants to choose from.

Stayed: January 2017, travelled with friends
Thank Jodybyrne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luci K, General Manager at Courtyard Chicago Naperville, responded to this reviewResponded 11 February 2017

Jodybyrne,
Thank you for your positive review and for taking the time to post it on our Trip Advisor page. I am happy to hear that Bryan was very helpful during your stay as he is a new associate to our team. We look forward to accommodating you again in the near future.
Sincerely,
Luci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Chicago Naperville

Address: 1155 E Diehl Rd, Naperville, IL 60563-1487
Region: United States > Illinois > Naperville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Naperville
#7 Family Hotel in Naperville
Price Range: $133 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Naperville 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Naperville Hotel Naperville
Courtyard Naperville
Naperville Courtyard
Naperville Marriott

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