We decided to book this hotel since we are IHG members and our friends were staying here too. We stayed in room #428 which had 2 queen beds. The bed closest to the window is in need of a replacement. The entire middle was caved in to the point where it was just ridiculous. The shuttle service here is a complete joke. We were told twice they would be there to pick us up at a certain time and we waited over 30 minutes each time. The second time, the driver picked us up 40 minutes late on Sunday, June 25th and the van smelled of cigarettes. He was not apologetic at all for being late and did not say 2 words to us. The Breakfast was one of the worst I've seen at a HIE. The sausage was cold, the pancake machine was out of order and the eggs were terrible. I overheard another lady say I work for a hotel and this breakfast is awful. After our 1st morning, we didn't even bother going back for breakfast. This hotel is not up to par when it comes to HIE standards, it was a huge disappointment.
- Official Description (provided by the hotel):
- Located minutes from Downtown Chicago along I-290, our new Holiday Inn Express & Suites Chicago Airport West - O Hare is near some of the nation s top companies, including Westbrook Corporate Center, Actuant, SAP, Navistar, Ace Hardware and Loyola Medical Center, and with easy access to Chicago s main highways, including I-88, I-294, and I-355.Situated in suburban Chicago, our hotel is an ideal location for travelers visiting nearby attractions such as Yorktown Mall, Oakbrook Mall, Drury Lane Theatre, Oakbrook Terrace, and downtown Chicago. Chicago s O Hare International Airport is (ORD) 6 miles and Chicago Midway International Airport (MDW) is 15 miles from the hotel.All rates include our daily hot Express Start Breakfast. Our hotel guest rooms include 32' flat panel HDTVs and free wired and wireless HSIA while our suites include microwaves, refrigerators and sofa sleepers. To make your stay more relaxed and comfortable enjoy our state-of-the-art fitness center and indoor heated pool. Stay connected in our 24-hour business center. Families can enjoy the Holiday Inn Express & Suites Chicago Airport West - O Hare s easy access to many Chicago attractions such as Brookfield Zoo, Wrigley Field, U.S. Cellular Field, Soldier Field, United Center, Field Musuem, Navy Pier and the Magnificent Mile by car or by Chicago s public transportation system. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Chicago Airport West