We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,131)
Filter reviews
1,131 results
Traveller rating
854
189
54
16
18
Traveller type
Time of year
LanguageAll languages
More languages
854
189
54
16
18
Show reviews that mention
All reviews infinity pool sunset bar es fanals cap roig tapas restaurant the cliff kids club family pool shuttle bus sushi deluxe mountain view shuttle service steep hill stunning views many levels five star hotel mobility issues
Filter
Updating list...
95 - 100 of 1,131 reviews
Reviewed 20 July 2018

Enjoyed our stayed at this lovely hotel which is situated on the edge of the cliff giving fantastic views of the ocean, and Port Soller. A great place to relax and enjoy the facilities and surroundings.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank carlwj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this reviewResponded 20 July 2018

Dear Mr. Jones,

Thank you for sharing your most recent vacation impressions with us. It is wonderful to know that you spent a fantastic time among us and that our location offered marvellous sea, harbour and mountain views. We hope to welcome you once again to enjoy the tranquillity and nature of Mallorca.

Warm regards,
Jordi E. Tarrida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2018

Lovely hotel for a short stay.
petfriendly for our little dog.
Nice staff, claeness rooms, good and healthy food and drinks.
You dont have the feeling that there are a lot of people in the hotel......

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank yvt66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this reviewResponded 20 July 2018

Dear yvt66,

Thank you for sharing your most recent vacation experience at the Jumeirah Port Soller. I am delighted to read that you and also your dog got welcomed most friendly and hospitable to our hotel. It is wonderful to know that you were able to enjoy your privacy, our culinary offers and that you stayed comfortable in your room.
The team and I would be honoured welcoming you soon again to your next Mallorca experience.
Warm regards,
Jordi E. Tarrida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018

As one would expect from a Jumeirah Hotel, this is very pricey but it is almost worth it! (I must admit we booked direct but I believe you can get cheaper through Jet2 Holidays).
Check in was a little disappointing and I have told the hotel this. But, it could not dampen the quality of the hotel, our room overlooking the sea was excellent, large, clean, well stocked and beautifully designed. Sitting on the balcony at sunset was a delight.
The Infinity Pool was a pleasure, although most guests chose it over the lower level pool and it did get full up on occasions. The bars were all good and a pleasure to be at and the restaurants' were of a high standard even if service was occasionally a bit hit and miss. Please don't read this a s negative review, I would strongly encourage a stay even if just for a long weekend.

Room Tip: You must book a sea view room, the views are superb and are the difference between this being a very good hotel and an excellent one.
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Vinay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this reviewResponded 19 July 2018

Dear Vinay B,

Thank you for taking the time and sharing your experience of your most recent stay at Jumeirah. I am glad to read that you have enjoyed your stay to a maximum and already consider to return to Port de Sóller. We are happy you experienced our services as qualitative and you were fully satisfied. Nevertheless, I would like to extend my apologies for the disappointing check in and bar service. We hope that this experience has not affected your impression of our hospitality standards and disrupted your relaxing stay.
The team and I are looking forward to host you once again in not too distant future,

Warm regards,
Jordi E. Tarrida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018

One of the most amazing Places in Europe! Great staff everywhere - they take really good care of you!!! And you want to go back - all the small details are perfectly executed.

Only downside - pricy $$$$$$$$

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jesperostergaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this reviewResponded 18 July 2018

Dear jesperostergaard,

Thank you for sharing your feedback of your most recent stay and describing Jumeirah Port Soller as one of the most amazing places in Europe. I am delighted to read that you have spent such an enjoyable time among us and that our service was exceptional. Also, it is wonderful to know that you are already planning on visiting us again. The team and I are looking forward to welcome you soon again to create new memorable experiences in Mallorca paradise.

Warm regards,
Jordi E. Tarrida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2018 via mobile

Obviously we knew this hotel was going to be good but we were blown away by just how much.

It's a beautiful building with a gorgeous reception area that smells divine. We fell in love with our room immediately - it was large, sumptuous, wonderful air con, huge bathroom with walk in shower and a bath and a large terrace with a sofa and table and chairs.

The breakfasts were delicious, your usual fruit, pastries, cold meat and cheese etc but with lots of cooked items to choose from too, all cooked fresh. The fresh orange was the best we've ever had.

We chose this hotel as a treat for my husbands (big) birthday and because we needed a bit of pampering and that is exactly what we got. Every single member of staff were on hand whenever we needed anything, we were looked after and made to feel like nothing was too much.

We sat most days by the pool and the staff there were just wonderful. Sorting our beds out, moving umbrellas into the shade if we asked, bringing us drinks and food when asked and all with a beautiful smile on their faces.

The staff really are a credit to the hotel.

We stayed 6 nights and didn't want to leave. We will definitely be back, sooner than later!

Obviously this hotel is led by the best and this shows in every detail.

Thank you so much

Stayed: July 2018
1  Thank Lizzy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JPS M, Director General at Jumeirah Port Soller Hotel & Spa, responded to this reviewResponded 16 July 2018

Dear Lizzy O,

I cannot find words enough to thank you for such detailed and wonderful feedback. I am delighted to get to know how much you enjoyed your vacation while celebrating the special occasion of your husband’s birthday. Most important is that you spent a splendid time amongst us and that you enjoyed your room, the breakfast and our service entirely.
We are honoured by your warm words towards the team and we are looking forward to welcome you in soon future to Port de Sóller.

Warm regards,
Jordi E. Tarrida
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews