Checked in before my travel companions arrived. Loved the spacious, super clean room. Down hill from there. Kept hearing a dog howl. Asked the desk clerk if they allowed dogs, yes, with certain restrictions. Turns out the room next to us had a dog, which was left on its own. Not allowed. I was informed to let her know if it continued, and was a bother to us. When the occupants returned, the dog went nuts. And in an unruly loud child. It was a connecting room, so there was a lack of sound insulation. I very loudly said, shut that *** dog up. All got quite. Non smoking hotel, on our final trip outside for a smoke before bed she asked if things were better. Explained what happened, and if it continued, she again said to let her know. End of dog story, now on to another one. The 3 of us got to sleep around 10:30, then get woken by an alarm. Way to loud for the clock. Turns out, it was the fire alarm. We were told to leave the building. A new system was recently installed, and kept setting off the alarm. They couldn't take a chance on a short or the real thing so we had to go out side. Fire Dept came out and reset the alarm after it was determined all was okay. Had a hard time getting back to sleep, waiting for the alarm to go off again. Would we stay there again? Without a doubt. But not on the first floor, or in a connecting room. The beds, pillows, and bath towels were high quality.
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- Also Known As:
- Comfort Suites Grayslake Hotel Grayslake