Stayed here in August 2011. Next day, discovered some bed bug bites. Went to dr. on day three, confirmed it was bed bugs. I ended up with over 110 bites, and on day 5, my wife had a few less, but hers itched more. We had not stayed anywhere else but home for three-4 weeks prior to this. Hotel was not proactive, did refund $50 cost of stay, but did not cover $250 costs for treating my home, after we got more bites 2-3 weeks later. Hope we're in the clear now, and the parent company, Americas Best Value Inn, never responded to 2 detail e-mails and photos sent via their electronic correspondence directions. FYI, bed bugs can go a year without eating, bites can take 9 days to show up, and they're hard to get rid of. Also, you don't feel the bites when they occur. It is still difficult to sleep at night sometimes.
Do not stay at this hotel. Dirty, poorly maintained, damaged furnishings, & stained bedding, floors, and fixtures. My worst hotel experience in 30 years.
- Official Description (provided by the hotel):
- under a new ownership and management 2 Story interior corridor property. I-355, Roosevelt Road exit. Shell Gas and diesel nearby. Restaurants nearby. Metro nearby. FREE parking, HSIA and guest breakfast. Near college of dupage and Wheaton college. Near Odeum Sports and Expo Center, and the National University of Health Science. Indoor swimming pool. ... more less
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