I have stayed here on an on & off again basis over the past 3 months. My primary criteria is price (including free parking and solid WiFi & cable); convenient location...from restaurants & grocery stores to expressways. I really appreciate and expect cleanliness of the rooms and facilities; amenities such as a microwave, refrigerator, WiFi/cable, & Laundry. Plus, I appreciate being able to reserve a smoking room that doesn't reek or permeates non-smoking rooms.
The cleaning staff is friendly & incredible. The sheets may not be 1000 thread count but they are crisp and clean. They actually clean ashtrays (typically unheard of) and make the laminate wood floors and bathrooms sparkle. For me, not having carpeting is a plus, much cleaner overall and helps keep my allergies under control.
Bottomline, this Red Roof Inn operates as well as it does because of Miriam Leon, the General Manager. She knows how to hire the best people, train them and supervise. It can be a really difficult position to be in but she does it so well it all runs seamlessly. That is true Customer Service and what I appreciate and respect!
- Official Description (provided by the hotel):
- Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more less
- Reservation Options:
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- Also Known As:
- Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
- Red Roof Inn Northbrook
- Northbrook Red Roof Inn