We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Basic hotel convenient to highway, reatil”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Welcome Hotel and Suites
Ranked #5 of 14 Hotels in Decatur
Reviewed 3 July 2017 via mobile

I stayed with my family one night. The location was super handy to I-72 with tons of retail and restaurants within a few miles.

Our room was basic but the beds were comfortable with a couple different chairs. The fridge and microwave were clean. Little scrapes and tears here and there needed repair but nothing that impaired the function of the room.

The breakfast was fine -- toast, cereal, hard boiled eggs, yogurt, biscuits and gravy, juice and coffee. Pretty picked over by 7:30 am but a person could get full.

I was disappointed that online reviews (including TripAdvisor) listed hot tub and showed it in the pictures. However, it has been removed from the pool area -- you can actually see where the tile was repaired to cover the former location. The pool was small and pretty cold, not great for either exercise or kids.

Wi-fi sped was fine. Free local newspaper was a nice touch.

I would stay again for a quick overnight on the way somewhere else, but multiple nights might be better spent elsewhere.

Stayed: July 2017, travelled with family
Thank Bookmom17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cassandra H, Manager at Welcome Hotel and Suites, responded to this reviewResponded 1 week ago

Thank You for your generous review of our Hotel,we are happy you enjoyed your stay here, sorry for the minor issues you had we will address them as we work hard to keep guest comfortable and satisfied we gladly appreciate your business and look forward to accommodating you in the future if ever in our area again . Sincerely, Cassie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (68)
There are newer reviews for Welcome Hotel and Suites
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 68 reviews

Reviewed 10 June 2017

We've stayed here before, and would stay here again. Yes, it's rough around the edges: cracked sink, rusty door frames, peeling wallpaper, and we were without plastic cups for two days, but it's clean and quiet, rooms have refrigerators and microwaves, there's a free breakfast with pancakes, scrambled eggs, and biscuits and gravy, and the price was right. Plenty of dining options nearby (Cheddars, Applebees, Cracker Barrel, The Draft sports bar, etc.) Overall, a good value.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank PracticalTraveler09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2016 via mobile

Stayed from 12/23/16. Through 12/27/16. On my last day was awakened by front desk wemon yelling with house keeper about a guest not using the rollaway bed. Sounded like two high school girls yelling and laughing very inconsiderate of paying guests. Manager should talk to employee s that worked morning of 12/27/16
About. There work ethics.other then that clean comfortable hotel.

Stayed: December 2016, travelled on business
Thank Jimmy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cassandra H, Manager at Welcome Hotel and Suites, responded to this reviewResponded 29 December 2016

Thank You for your review. As manager I have taking steps to improve the worth ethics of our employees to ensure this never happens again. We value each guest stay at our Hotel and try to make them comfortable and satisfied with their stay here as needed . Thank You for your business and hope that we can be of help to you if ever needed here again in the future. Sincerely,Cassie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2016

I had a very nice stay in Decatur! The hotel was located off the freeway in a very easy to find and very quiet location. The staff was very helpful with the surrounding areas, and decorated the lobby with a lot of Christmas decorations- which gave it that "home away from home" feeling.
The room itself was nice- complete with fridge and microwave. The internet in the room was very quick, and the bed was comfortable. The best part of this hotel was how quiet it was- not a peep in the hallways all night- and had a traveling hockey team staying at the hotel.
The morning breakfast was good- lots of selections and a large amount of coffee available. I really enjoyed the fitness center- complete with tred mills and TV to kill the time. The pool was very nice as well.
Overall, I really enjoyed my hotel stay here!

  • Stayed: December 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Andy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cassandra H, Manager at Welcome Hotel and Suites, responded to this reviewResponded 8 December 2016

Thank You for your generous review of our Hotel,we are happy you enjoyed your stay here,we work hard to keep guest comfortable and satisfied we gladly appreciate your business and look forward to accommodating you in the future if ever in our area again . Sincerely, Cassie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2016 via mobile

I have stayed at this hotel while visiting my son in decatur with all positive experiences. Friendly front desk, clean rooms, reasonable rates and decent breakfast.

I beleive it is independently owned so there is the added benefit of supporting a local business.

Stayed: November 2016, travelled with family
Thank mhackbarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cassandra H, Manager at Welcome Hotel and Suites, responded to this reviewResponded 7 November 2016

Thank you for taking the time to write a review concerning your stay at our hotel. I really appreciate the positive feedback and will make sure to share it with my staff. I am so glad you have enjoyed staying with us! I look forward to seeing you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Decatur
12.8 km away
Hawthorn Suites by Wyndham Decatur
0.1 km away
Ramada Limited Decatur
Ramada Limited Decatur
#6 of 14 in Decatur
293 reviews
0.2 km away
Country Inn & Suites By Carlson, Decatur
Show Prices
Show Prices
Show Prices
0.3 km away
Baymont Inn & Suites Decatur
4.8 km away
Sleep Inn
Sleep Inn
#8 of 14 in Decatur
10 reviews
1.2 km away
Homewood Suites Decatur-Forsyth
Show Prices
Show Prices
Show Prices

Recently Reviewed Hotels around Decatur

Been to Welcome Hotel and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Welcome Hotel and Suites

Address: 5170 N Wingate Dr, Decatur, IL 62526-9709 (Formerly Holiday Inn Express Hotel & Suites Decatur)
Region: United States > Illinois > Decatur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Decatur
Price Range: $93 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Welcome Hotel and Suites 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Welcome Hotel and Suites is located in a suburban area with shopping, dining and movie theaters within a half mile of the property. We are conveniently located right off Highway 51 and US Interstate 72. We offer a hot buffet breakfast, a light dinner from 5-7pm Monday-Thursday, Indoor Pool,Fitness Center, Microwaves and Refrigerators in every room, as well as free Wi-Fi. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Evoline ltd, lastminute.com.au, Expedia APAC, Hotels.com, Wotif.com, Agoda, Hooroo Pty Ltd and Cancelon so you can book your Welcome Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Decatur
Holiday Inn Decatur

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing