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“Top Marks for Location, Amenities, Room Quality, and Value” 5 of 5 bubbles
Review of Homewood Suites by Hilton Chicago-Downtown

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Homewood Suites by Hilton Chicago-Downtown
Ranked #50 of 187 Hotels in Chicago
Certificate of Excellence
Saint Paul, Minnesota
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Top Marks for Location, Amenities, Room Quality, and Value”
5 of 5 bubbles Reviewed 12 February 2012

This was a business trip during which I had to share the room with an associate. Our suite was tow completely separate rooms (a door between the living area and the bedroom). The bedroom area alone (two doubles) was as big as most hotel rooms. The kitchenette was really a kitchen--as big as any kitchen in an apartment or small home. But we only used the kitchen for storing beer and snacks; hot breakfast was included and featured a lot of good choices. We also had a deal where parking included in our very affordable (for downtown Chicago) rate.

When my colleague kept waking me up with his snoring on the first night, I simple left the room, shut the door, turned the fold-out couch into a bed, and slept like a baby.

The Homewood Suites is two blocks north of the Chicago River, and two blocks west of Michigan Avenue--right in the thick of things and steps away from much more expensive hotels (like the Marriott and the Conrad).

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TheSoWhatJourner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 16 February 2012
We are so happy that you and your colleague enjoyed your stay at the Homewood Suites by Hilton Chicago Downtown. We have numerous business travelers that stay with us throughout the year so it is always nice to hear about how we accommodate your needs with our spacious suites.

We are happy that you enjoyed your time on our sleeper sofa and that you were able to get away from your colleague’s snoring. We hope to see you again!

Sincerely,

Vanessa Kosloski
Sales and Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,553 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Saint Louis Park, Minnesota
2 reviews
5 of 5 bubbles Reviewed 8 February 2012

This is our second time staying here and it's just as great as the first time. The breakfasts and dinners are terrific. The staff is incredibly attentive and extremely nice. The room is HUGE and lovely - it has everything you'll need on your stay. We're traveling with my grandmother and the handicapped accessibility is superb. She loves her stay here and so do we. Location is also great- so many things are within walking distance. Amazing value for your money and have recommended this place to many already.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bolinski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 9 February 2012
Thank you so much for your wonderful words about the Homewood Suites by Hilton Chicago Downtown. We are so happy that you enjoyed not one but two stays with us! We feel that having someone come back to the hotel is the greatest compliment.

It is wonderful to hear you review about the Homewood Suites accessible suites and your wonderful experience with the room. We are so happy that you and your grandmother enjoyed your stay in Chicago and at the hotel.

Thank you so much for your recommendations and we hope to see you (and your grandmother) in the future.

Sincerely,

Vanessa Kosloski
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Crosse, Wisconsin
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 8 February 2012

Breakfast is nothing to write home about. While dinner is a nice perk, it's fairly bland. Maid service is sub-par.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 9 February 2012
Stephen,

We are sorry that you did not enjoy our breakfast or dinner selections as we make every attempt to offer something for everyone. Due to peoples dietary needs and desires we always have a vegetarian option available at both breakfast and dinner. In addition, there are numerous condiments that we offer from hot sauce to ketchup every morning and evening. Please let us know if there is a specific item you feel would enhance our breakfast or dinner selections.

I want to apologize for your maid service. The hotel makes every effort to make sure that our rooms and public spaces are cleaned not only at a high standard but also at a superior level.

Sincerely,

Vanessa Kosloski
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 5 February 2012

Great value! Awesome service & always perfect location (from our own experiences).

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vablue122272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 7 February 2012
Thank you for your compliments about our staff and the hotel. We are happy that our location was a wonderful one for you. We hope to see you again.

Sincerely,
Vanessa Kosloski
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 February 2012

After reading the reviews on the site, I stayed for three night at this hotel in late January for my first visit to Chicago. We pulled up to the front of the building where we were greeted by hotel staff who helped us unload and valet parked our car in a nearby garage. Being a hotel in the midst of downtown, the ground floor is not much more than elevators that take you up to the main lobby on the 6th Floor. The room we stayed in was on the 12th floor and had a nice view of downtown.

The room itself was a nice suite. Although not brand new, the room was clean and the bed and pillows were extremely comfortable to sleep on. It may have been the best sleep I've ever got at a hotel. The kitchen area of the room was one of the highlights with enough kitchenware for the average traveler to prepare their own meals if they desired. The cleaning staff did an excellent job straightening up after us each day. The hotel offered free breakfast and the offering was great. The breakfast eggs were fantastic. If you're adding in meal costs, this was a huge plus with getting delicious, hot breakfasts cooked for us each day. They do offer a diner M-F each night but with being in a great restaurant city like Chicago, we splurged for eating out (By the way, I highly recommend the Big Bowl Thai restaurant nearby. Everything is fresh and was the best restaurant we ate at. Ginos East and Al's Beef were ok. Heaven on Seven was good too.)

The staff was very friendly and helpful at all times. We made a few special requests which they were prompt in service. Location in downtown Chicago couldn't be better. You're two short blocks from Michigan Ave (Magnificant Mile) with tons of restaurants nearby within walking distance. Leave your car in the lot and take the bus where you want to go. Bus routes can take you easily to the museums, united center, willis (Sears) tower, the loop, just about any place downtown. It's the cheapest way to travel downtown and other passengers are average people.

Without question I would stay at this hotel again. In fact, this is the only hotel I'll consider until someone can show me a better place to stay in Chicago.

Room Tip: Request a room higher up for a better view.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Todd C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review, 7 February 2012
Todd,

We are thrilled that you had such a wonderful stay at the centrally Homewood Suites by Hilton Chicago Downtown. We are happy that you enjoyed our spacious suites and full kitchens. We try to cater to all tastes during our breakfasts and dinners and are happy that you enjoyed the eggs. We take pride in our customer service and are happy that your requests were met by our employees. If you are ever in Chicago again we hope to see you.

Sincerely,
Vanessa Kosloski
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Chicago-Downtown

Property: Homewood Suites by Hilton Chicago-Downtown
Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
Price range (per night): $216 - $534
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Official Description (provided by the hotel):
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton

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