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“Small, dark and dismal”
Review of Majestic Hotel

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Majestic Hotel
Ranked #73 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 5 September 2017

The first impression of the room was that it was very small and the window was impossible to see out of due to condensation. I was due to stay for 3 nights but checked out after one. To be fair the property was very helpful and understanding abut my change of mind.

Room Tip: I would not recommend this hotel to anyone
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Susanbranfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, General Manager at Majestic Hotel, responded to this reviewResponded 5 September 2017

Mrs. Branfield,
Thank you for your honest feedback. I do apologize for not meeting your expectations this time. Please let me know if travels brings you back to Chicago and I will make sure I can give you an upgrade to one of our sunny suites.

Regards,
Roxana D

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54 - 58 of 842 reviews

Reviewed 4 September 2017

We made our first trip to Chicago to check off a bucket list item - a trip to Wrigley Field. The place we stayed was an afterthought. Just trying to find a place within walking distance to the park, Giordano's Pizza, and Al's Italian beef. The Majestic fit the bill. However, we were blown away by the Majestic's ambience, history, comfort, and most of all the staff. As we've checked this item (Wrigley) off the bucket list, we may never visit Chicago again. However, we will highly recommend the Majestic to any friend or family member visiting Chicago in the future.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank papilloa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, General Manager at Majestic Hotel, responded to this reviewResponded 5 September 2017

Dear Guest,
It was a pleasure having you stay with us and I am happy to know that you enjoyed our hotel and service. Your recommendation is our best reward and we are grateful to you for it.

We are hoping to see you back!

Roxana D
Majestic Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

This hotel would definitely fit under the category of 'quaint' or 'vintage'. Small rooms that are nice but nothing too special. Customer service was great, though. Free WiFi as well. There was nothing inherently wrong with the Majestic, we just were not impressed.

Stayed: August 2017, travelled as a couple
Thank Michelle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, General Manager at Majestic Hotel, responded to this reviewResponded 5 September 2017

Michelle,
Thanks for the kind comments as well as your feedback for improvement. Sorry to see that your overall experience was average, but, I’m glad you appreciated our amazing team. Some rooms are small but we do have many suites that are much larger then our normal standard rooms and if travel brings you back to Chicago please don't hesitate to contact me for an upgrade to one of the suites.

Thank you again for you review!

Sincerely ,
Roxana D
Majestic Hotel
773-404-3499

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Reviewed 31 August 2017

We loved the older hotel! Not fancy, but very nice and clean. Very close to Wrigley Field. They provided a nice continental breakfast. The entire staff here was so helpful; they helped us with buses, directions, restaurants, and helped us with tours. Dan, with guest services, was a wealth of knowledge and went above and beyond to help make our trip to Chicago a magnificent trip!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank phillaurie2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, General Manager at Majestic Hotel, responded to this reviewResponded 5 September 2017

Phill,
Thank you for your review! We are indeed fortunate to have Dan as our guest service host and he really does ensure a great experience for our guests. Hope you enjoyed the breakfast and our other amenities. Please do visit us again.

Best,
Roxana D
Majestic Hotel

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Reviewed 31 August 2017

While planning a quick trip to Chicago to see a Cubs game I found the Majestic Hotel. Loved everything about this hotel. The staff is very friendly and helpful. Enjoyed talking to Dan at breakfast. The continental breakfast was a nice bonus. We stayed in a 2 bed suite. Loved the charm and space. The beds were very comfortable, the best sleep I had in a long time. The location was perfect for walking to Wrigley Field. Always felt safe. I wished we could have stayed longer. Looking forward to our return.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank MaSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, General Manager at Majestic Hotel, responded to this reviewResponded 5 September 2017

Dear Sam,
We appreciate all of your compliments and are very delighted to read your review. We appreciate the recommendation and we can't wait to have you back in the future!

Sincerely ,
Roxana D
Majestic Hotel

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Additional Information about Majestic Hotel

Address: 528 W Brompton Ave, Chicago, IL 60657-1828
Region: United States > Illinois > Chicago > Lakeview
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
#27 Romantic Hotel in Chicago
#28 Business Hotel in Chicago
Price Range: $113 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Majestic Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Chicago hotel located near Lake Michigan. One block south of Addison and Lake Shore Drive ... more   less 
Reservation Options:
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Also Known As:
Majestic Hotel Chicago

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