For a large chain hotel with a lot of conferences going on while we were there my sister and I felt the staff was extremely friendly and helpful. When I arrived at my room I requested an extra luggage stand, it arrived within minutes plus extra pillows. The door man was very helpful and explained the workings of the hotel. The outrageous charge for wifi is so over the top, it is free at small chain hotels! It is free in the Starbucks down in the lobby. The room was large, the beds very comfortable, the bath was well supplied, and the linens comfortable. The location is great, close to shopping and good restaurants.
- Official Description (provided by the hotel):
- InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more less
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- Also Known As:
- Intercontinental Chicago Hotel Chicago
- Chicago Intercontinental