Where to start, first we could not find the location. We called the number and all we were repeatedly told was the address and that is was across the street from a subway sandwich shop. I explained to the guy I had the address but was not able to locate, I even gave where we were standing and if he could tell us where in relation to us was the building? No he just repeated the address again. (Turns out we were within a block and a half of the building).
We get there Finally, the desk was not staffed, called the less than helpful guy again, he tells us someone will be there in ten minutes, never showed, called numerous times, he was to call us back, never did. Fortunately our room keys were laying on the desk and we finally just took them to check out if the rooms were ready. The guards even commented they could not believe no one was there to check us or the other group in. Both us and them went in search of our rooms.
Rooms were ok, not sure why on a three bedroom there is only one bath, but we knew this going in. Not impressed with the furnishings, the furniture was too big for the bedrooms, the piece in the living room made no sense and had pieces missing.
Wifi did not work in the room at all! Had...Where to start, first we could not find the location. We called the number and all we were repeatedly told was the address and that is was across the street from a subway sandwich shop. I explained to the guy I had the address but was not able to locate, I even gave where we were standing and if he could tell us where in relation to us was the building? No he just repeated the address again. (Turns out we were within a block and a half of the building).
We get there Finally, the desk was not staffed, called the less than helpful guy again, he tells us someone will be there in ten minutes, never showed, called numerous times, he was to call us back, never did. Fortunately our room keys were laying on the desk and we finally just took them to check out if the rooms were ready. The guards even commented they could not believe no one was there to check us or the other group in. Both us and them went in search of our rooms.
Rooms were ok, not sure why on a three bedroom there is only one bath, but we knew this going in. Not impressed with the furnishings, the furniture was too big for the bedrooms, the piece in the living room made no sense and had pieces missing.
Wifi did not work in the room at all! Had to go to very hot lobby to connect to wifi.
Lamps were not plugged in, table in one bedroom was blocking closet, had to move the bed, then the table, plug in the lamp and then was able to open closet.
Received text next day that we had not checked in and they would only hold the room for us so many more hours. I responded we were in the room, no one checked us in. Later that night someone was finally at the desk. I explained the text, she checked me in and told me they all took the day off before. What? How are you to check in when no one is around and the guy on the phone is clueless? She told me the guards were suppose to, the guards told me directly they did not work for them and had no knowledge of this.
Finally, on our floor,one of the fire exits was completely blocked by roll away beds, cannot imagine how this passes safety codes.
Will not recommend this for anyone.More
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