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“What is all the fuss about Chicago deep dish pizza?”
Review of Giordano's

Giordano's
Ranked #258 of 10,253 Restaurants in Chicago
Certificate of Excellence
Price range: USD 1 - USD 20
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Local cuisine, Child-friendly
Dining options: Breakfast, Dinner, Lunch, After-hours, Delivery, Reservations, Takeout
Neighbourhood: Downtown / The Loop
Description: Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.
Reviewed 6 April 2018

I'm sorry but a loaf of bread shaped like a well, dripping with tomato soup and assorted fillings and cheese is only slop on a plate. I had high hopes for this as it was recommended. This is pizza abuse.

    • Value
    • Service
    • Food
Thank DMC90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana M, Guest Relations Manager at Giordano's, responded to this reviewResponded 7 April 2018

Hello- thank you for taking the time to write your feedback. I am sorry to know you were not satisfied with our Deep Dish pizza. We also serve thin crust pizza and other Italian classics. Hope you visit us again, and try out our other menu items!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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175 - 179 of 2,762 reviews

Reviewed 5 April 2018 via mobile

We have ate here on multiple stops in Chicago and have never been disappointed. We have ate at all the major Chicago Style pizza places Giordano’s is our favorite and is consistently exceptional. Try the spinach Chicago Style it is superb!

Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

We placed a carry out order on 4/4/18. We walked from our hotel to Giordano’s. We waited 40min for our pizza, had a drink in the bar waiting, was handed the food and we left. 15min later once back to our hotel they called us. We were in the elevator so had to call back. We asked for a manager. “Emilio” finally answered after being placed on hold. He was rude and condescending towards my wife. While the bill receipt attached to the box had our name and correct pizza on it, the wrong pizza was inside. He said it was our fault we “left with it”. No apology, just rude and WRONG. We asked for his supervisor and he said, “I am the supervisor”. All he wanted was the pizza he gave us back. Again, no apology and treated my wife like she did something wrong. This is the worst customer service we have seen in years. Shame on you Emilio. Giordano’s should take note of this. You have your name and number, the ball is in your court now.

1  Thank bigtimetravel Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana M, Guest Relations Manager at Giordano's, responded to this reviewResponded 6 April 2018

Hello and thank you for sharing your feedback with us. I apologize for the mistake in your order. Customer satisfaction is our top priorotiy and we would like to make it up to you. Please send me an email at a.prabhu@giordanos.com with "Prudential TA" in subject line at your convenience.
Sincerely,
Ana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

First time visit to Chicago. A friend recommended Girodano's for some deep disk. i wanted to go to a good steak place, but settled on Giordano's. no regrets! It was busy on a Tuesday night. Found a seat at the bar. Ate deep dish pizza and Goose Island Green Line Pale Ale on tap. Doesn't get much better... ;)

Thank Syracuse_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

I had never experienced true Chicago style pizza until Giordano's and WOW... amazing. They were really busy but we were seated surprisingly quickly. You do have to wait about 45 minutes for the pizzas to be ready but it was worth it.

Thank GraceyJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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