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“Among the Best” 5 of 5 bubbles
Review of The Gwen, a Luxury Collection Hotel, Chicago

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The Gwen, a Luxury Collection Hotel, Chicago
Ranked #68 of 186 Hotels in Chicago
Certificate of Excellence
Vancouver
Level Contributor
98 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Among the Best”
5 of 5 bubbles Reviewed 11 April 2012

This is truly a 5 star hotel in every sense of the word. Spacious rooms, great location, wonderful staff and lovely amenities. I appreciated the little extras, like slippers in-room (without having to call housekeeping), complimentary coffee in the morning and fruit waters in the afternoon and complimentary bottled water. For the price we paid, it was an outright steal. We are already planning our return for next summer.

Stayed April 2012, travelled as a couple
Helpful?
Thank VancouverCDN_travlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,105 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (501)
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English first
Chicago, Illinois
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

wonderful hotel with amazing staff. very nice room (upgraded with having to request), and great restaurant.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 35805Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 10 April 2012

Great hotel can wait to come back! Just wish the terrace was open

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hipolit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren
1 review
4 of 5 bubbles Reviewed 10 April 2012

Conrad Chicago was a great hotel! I stayed her with my 6 year old daughter and husband. The staff was very friendly and helpful. We stayed in a double bed room and it was very spacious, the bathroom was up to date and was very clean. They offereed complimentary bottled water and wifi. The down side they did not have a pool. My daugther was kind of bummed about that. But overall would stay here again.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shelle429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
memphis
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 April 2012

property was excellent, outstanding, wondferful AND great! staff were all very pleasant and welcoming. everything (from everything to everything) was in its place and in order. i work in the industry and could not find any flaws.

great place to stay!

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Gwen, a Luxury Collection Hotel, Chicago

Property: The Gwen, a Luxury Collection Hotel, Chicago
Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611-3646 (Formerly Conrad Chicago)
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Business Hotel in Chicago
#17 Romantic Hotel in Chicago
#21 Family Hotel in Chicago
#43 Luxury Hotel in Chicago
Price range (per night): $209 - $867
Hotel Class:4.5 star — The Gwen, a Luxury Collection Hotel, Chicago 4.5*
Number of rooms: 300
Official Description (provided by the hotel):
Ideally situated in the heart of the Windy City, The Gwen, a Luxury Collection Hotel, Chicago is rooted in the history and heritage of the city's Magnificent Mile, paying homage to the 1930s in both its architecture and ethos. The newest member of Starwood Hotels and Resorts' prestigious group of Luxury Collection Hotels is an artistic icon that exudes timeless style and elegance. Housed within the landmark McGraw-Hill Building, The Gwen features an Art Deco aesthetic amplified by a sculptural façade, famously created by artist Gwen Lux in 1928. The idea of a female artisan making her mark in a predominantly male design city depicts an exciting atmosphere of change. The building has been home to many stories in its illustrious past, and today The Gwen provides the ideal canvas for guests to create their own distinct memories. This 300-room hotel includes 199 King accommodations with separate soaking tubs and showers, 54 Double/Double accommodations, as well as 34 luxurious suites, including some featuring beautiful terraces overlooking Michigan Avenue. The inventory, which averages 380 square feet per guest room, includes rooms that are ADA-accessible. Guests of The Gwen can enjoy the use of plush bathrobes and slippers to make their stay more comfortable, as well as complimentary in-room basic Internet access (wired and wireless), a 42-inch flat screen television with HD stations, a surround sound system, a Keurig brewing system, and an in-room safe. Offering the best of Chicago from right outside its doors, The Gwen is located on the Magnificent Mile, minutes away from premier shopping, world-class dining, and exciting cultural and entertainment hotspots, such as Navy Pier and Millennium Park. Connected to The Shops at North Bridge, The Gwen provides guests with enclosed access to upscale retailers, such as Nordstrom Michigan Avenue, and Stuart Weitzman. ... more   less 
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Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad

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