The service at this hotel was amazing! In addition to the expected such as assistance with dinner reservations and an extra robe or towel brought to the room as needed, I really appreciated the "little extras" like the personalized, hand-written note left in the room upon arrival, the evening cookies and milk for the kids, and the greeting by name after returning from shopping. Each staff member was very friendly and gracious and genuinely eager to assist.
The suite was tastefully decorated and we enjoyed sitting on our patio at various times during the day to watch and hear the city sights. The fireplace, flat-screen TVs and microwave gave it a comfortable, home-like quality. The TV in the mirror of the bathroom made for a fun soak in the tub one evening. I also appreciate when the toilet is separeated from the main bathroom space with a door, as they've done here.
The location is fantastic; just a few blocks from some nice dining such as Hugos, Morton's, Gibsons and Tavern on Rush. It's also a very short walk to Michigan Avenue.
I don't see how anyone could be disappointed with a stay here. Again, while the amenities and room are first-class, it is the exceptional service that puts the Waldorf at the top in Chicago.More
- Free Wifi