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Reviews (373)
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All reviewsrooftop barthe gold coastgreat locationhouse caramazing hotellake viewa wonderful staysoaking tubfloor to ceiling windowsjunior suitegreat amenitiescomfortable bedsfront desk staffdefinitely stay here againbusiness tripfour seasonsthe magnificent mile
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Reviewed 5 April 2018

When staying in Chicago I like to switch up locations and try new hotels. This is a gem located in the “viagra triangle” that did not disappointed. The hotel is in the middle of a street known for bars and restaurants. The hotel decor is very avant-garde. The room was on the small side but very functional. The bedding was luxurious and comfortable. The staff was pleasant and very accommodating. The hotel bar served a fabulous martini. There is a hotel car that will take you up to 2 miles, first come basis. Love this hotel! Spothero parking was a block away.

Stayed: April 2018, travelled with friends
1  Thank klenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViceroyGMTK, General Manager at Viceroy Chicago, responded to this reviewResponded 6 April 2018

Dear klenc,

Thank you for choosing to stay with us at the new Viceroy Chicago! We appreciate you taking the time to share your thoughts and are happy to hear you had a great stay. (and a great Martini in Devereaux!) We do hope you will stay with us again upon a future visit to the Windy City!

Tijs Klerx
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

My Fiance brought me here to celebrate my birthday. He definitely made the right choice!

The Property:
The property was amazing. The interior designer added so much character to the hotel with the decor and art work in the lobby and hallways, the poem wall in the lobby was incredible, and the lighting throughout was perfect and changed based on the time of day!

The Room:
Where to begin? From the furniture and fixtures, to the eclectic decor, to the bathrooms. Everything was perfectly balanced. I couldn't believe how much square footage was dedicated to the bathroom. We had a full size soaking tub and a standing shower with a water closet! If you can stay in a Grand Lakeview King, do it.

The Staff:
Good Lord. They were ALL incredible. Charlie, Manny, Nick, Jim, Matt, Courtney, and Emily were all so incredibly inviting every time we entered or exited the hotel. They all greeted us, asked how we were doing, what plans we had for the day and each of them were ready with suggestions of things to do near where we were heading or places to hit on the way back. I've never experienced hotel staff that was so engaging.

All in All:
If you decide to stay at the Viceroy Chicago (which I highly recommend) you will not be disappointed. Everything about the hotel was incredible.

Room Tip: Grand Lakeview Kings are incredible. If you can, get one. Totally worth the money.
  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank TopherR03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViceroyGMTK, General Manager at Viceroy Chicago, responded to this reviewResponded 5 April 2018

Dear TopherR03,

Happy Belated Birthday! We are thrilled you were able to celebrate it with us. And wow! Thank you for this fantastic, detailed review. We appreciate your wonderful compliments on the hotel design, the amenities, and especially our colleagues. They are all incredible and work hard to make our guests feel at home. We will pass these comments onto them.

We do hope you return soon to Viceroy Chicago!

Tijs Klerx
General Manager

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Reviewed 4 April 2018

This is a wonderful hotel. We stayed for just 4 days and besides the beautiful decoration of their rooms, their best asset: Their people. Everybody is extremely kind and helpful. They really make you feel you're home. I highly recommend this hotel and I would definitely be back. It's also very well situated.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Aura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViceroyGMTK, General Manager at Viceroy Chicago, responded to this reviewResponded 4 April 2018

Dear Aura M,

The greatest compliment we ever receive is on our colleagues, and you have made our day! Each staff member works hard to make sure our guests have the best stay possible and we are glad we made you feel at home! Thank you for the recommendation and for this great review. We look forward to your return!

Tijs Klerx
General Manager

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Reviewed 3 April 2018

We really enjoyed our time here. We spent two nights and three days, the neighborhood was very walkable, so we left our car parked the whole time. Food nearby is excellent. Service and setting can't be beat.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank BradFromMadison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViceroyGMTK, General Manager at Viceroy Chicago, responded to this reviewResponded 4 April 2018

Dear BradfromMadison,

Thank you so much for taking the time to share this great review! Glad you enjoyed your time with us at Viceroy Chicago. We hope you return to stay again on a future visit to the Windy City.

Tijs Klerx
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Amazing hotel, great service and quality provided by. Fully recommended for travelers and visitors who are looking for quality resting time, quiet, but also an excellent location in order to be accessible to the main parts of the city. Amazing experience!

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank gerardoortizgomez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViceroyGMTK, General Manager at Viceroy Chicago, responded to this reviewResponded 3 April 2018

Dear gerardoortizgomez,

We appreciate this wonderful review! I am so glad you had an amazing stay. We do hope you return soon!

Tijs Klerx
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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