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“Chaos comes as a side order.....”
Review of Portillo's

Portillo's
Ranked #103 of 10,169 Restaurants in Chicago
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Groups, Local cuisine, Child-friendly
Dining options: After-hours, Lunch, Dinner, Breakfast, Delivery, Takeout
Neighbourhood: Near North Side
Description: Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
Reviewed 6 April 2018

Okay, I get it. It is an attraction serving food to the masses. But why the chaos on ordering and picking up food? Surely a business can evolve to do it more efficiently? Hotdogs are great - loved the quality. The rest of the food looked amazing too, but be prepared for a gong show when ordering and picking up. good value for the money but would be willing to pay a bit more to finesse the process of ordering and getting my food.

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Thank DMC90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 April 2018

I have been a fan of Portillo's on Ontario St. for well over a decade. It is ALWAYS the first restaurant I go to in Chicago after I check into my hotel. On my most recent trip to Chicago (April 1-April 4, 2018) my husband and I went there each day of our vacation for either lunch or dinner. I had my usual -- Italian Beef dipped with sweet peppers. Their sandwiches are HUGE with lots of flavor. (I recommend getting the Italian Beef totally dipped -- yummmmmm!) My husband enjoyed their hot dogs (as well as some of my Italian beef sandwiches!). We ordered the onion rings which were nice and crispy, just the way that we like them. I love the active atmosphere and the fun decor of the establishment. The only issue with this visit was the somewhat "chaotic" pick-up area. There seemed to be some confusion about orders on occasion. No matter. There is no confusion about the terrific Chicago-style food that is served here! The prices are great. Portillo's rules!!!

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Thank Doc R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Visit this place over Easter weekend all I can say is the hot dogs was GREAT!!! It was a taste that something I never had before. I am original from down south and just tasting a Chicago style hot dog it make me just smile thinking about it. The flavor of the hot dog and the topping and length wise was amazing. I can truly say the kids was happy and we will be coming back this summer for more food and another great experience.

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Thank Tiffany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Went to Portillo's on recommendation from tour guide, I have to say that after the initial shock and confusion of this very busy spot, it was worth it. There is a lot to take in but once you get to grips with the line, ordering system and menu its a tasty dog. Its a pity that I didn't order two dogs at the time as they are not the biggest but Hey, it was great. Well worth a try if your in the area.

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Thank Kevin01562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Came here w family of four to try hot dogs and beef sandwiches and found it was a large watery w everything. Best hot dog we had in Chicago. My son enjoyed the jumbo beef sandwich and fries. Eating here from ordering and picking up was a fun atmosphere in large dining eatery kind of area. One of our best reasonable meals while visiting Chicago.

Thank zachary2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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