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Reviewed 27 March 2016

The staff was not helpful in giving out instructions how to operate the inside and outside doors to the rooms - neglecting to tell us important information like the fact that our key card would not get us in from the outside. They did not seem knowledgable about how things should be run.
The little breakfast room that had the ONLY microwave was locked up 20 hrs a day. Other guests constantly pounded the floors above us and played loud tv or music next to us. Calling the front desk was of little help.
There are several nice hotels in Mattoon, 10 miles away. Next time, we'll stay there.

  • Stayed: March 2016, travelled on business
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Review collected in partnership with Days Inn
Thank thomashP2685AL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2016

  • Stayed: March 2016, travelled solo
    • Value
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Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 March 2016

Customer service was wonderful....everyone very friendly. I will most likely stay again, when I visit my daughter at EIU.

  • Stayed: March 2016, travelled with family
    • Value
    • Location
    • Rooms
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Review collected in partnership with Days Inn
Thank Randy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2016

Stayed: February 2016, travelled solo
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 4 March 2016

  • Stayed: February 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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