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Reviews (239)
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All reviewspancake machinebunk bedskids suiteihg rewardshilltop locationgreat hotelroom was spaciouswould definitely stay here againcinnamon bunsthe breakfast areaking suitefrom salt lake citybreakfast staffi highly recommend this hotelcookiesroad tripstayed here for one night
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Reviewed 28 March 2018 via mobile

What an amazing room! We were on the third floor, with a balcony, and a beautiful view of the city. Quiet, peaceful neighborhood, and easy access to freeway. Excellent service. I will definitely be back.

Stayed: June 2017, travelled with family
Thank auntienik96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah C, Front Office Manager at Holiday Inn Express & Suites Pocatello, responded to this reviewResponded 12 June 2018

Thank you for the great review! We hope to see you again soon!

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Reviewed 9 March 2018 via mobile

Was here for a couple of nights on business. Nice quiet room with a great view of the valley. Complimentary breakfast was good. Van service which provided trips to and from the airport as well as rides to local restaurants. All in all a nice experience.

Stayed: April 2017, travelled on business
Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah C, Front Office Manager at Holiday Inn Express & Suites Pocatello, responded to this reviewResponded 12 June 2018

We are happy you enjoyed your stay!

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Reviewed 3 March 2018 via mobile

This is my favorite Holiday Inn. The views are spectacular and the place is very clean. The staff is helpful of anything I need help with. The rooms are modern and beautiful. The rooms are quiet and can get a good nights rest here. There’s plenty to do inside on those snowy Idaho days with the TVs in the common room and nice pool.

Stayed: January 2018, travelled with family
Thank Gina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah C, Front Office Manager at Holiday Inn Express & Suites Pocatello, responded to this reviewResponded 12 June 2018

We are so happy yo hear you enjoyed your stay with us!

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Reviewed 14 January 2018

We came here after the horrible treatment at best western in pocatello and the difference was AH-MAZING! Taylor, I think his name is, fabulously helpful, personable, will make a great mgr one day. The cookies, fresh, gooey, hot. Breakfast rivaled that of the hotel in Germany. And they have HUGE cinnamon rolls WITH boxes to take one in. Fresh coffee, big screen tv's, COMFY lounge. Comfy beds, the view. The view. Come here for the view, stay for the cookies and the sleeping so you can have breakfast here in the morning. The breakfast gal, I can't remember her name, SOOO Helpful! Cooked me fresh eggs as the others were warm not hot. HER idea! Seriously, with the friendly staff, the view, the breakfast, just everything? I would say this has been the best hotel experience in 9 yrs. From Germany to Alexandria to Anaheim.

Holiday inn express and suites has a rewards program that pales downward in comparison to the other hotels' programs. However, that said, it would be worth it to go to Pocatello Id JUST to stay in this hotel. THIS one should be the hotel every other one emulates. Rooms were clean, hallways were clean, hallway carpet was nice [have you looked at the hallway carpet at other places? ]

Thank you Taylor, because of you're helpfulness and cheerful spirit, you made this grumpy woman [bc of the experience at the best western pocatello] into a cheeful, laughing woman again. YOU my friend are the best!

Room Tip: facing the lights at nite
  • Stayed: December 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Janine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah C, Front Office Manager at Holiday Inn Express & Suites Pocatello, responded to this reviewResponded 14 January 2018

Thank you for the wonderful feedback! We love to hear from our guests about their stay here. We hope to see you again soon!

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Reviewed 26 December 2017

Very, very nice rooms. With just enough extra room to make it enjoyable to spend time in. The staff was very pleasant as a matter of fact after we checked in a very nice young lady from the "front" staff must have ran to have the outside card key side entranced open and waiting for us to carry or bags in. Very appreciated because that hilltop location in the evening was very cold and windy. Well it is winter hmm.
Ok, from the title of my review our family has spent a lot of time in various Pocatello motels. It's the name of the game when you use Expedia, Hot wire, etc. Well the three motels located at the Center/Clark street exit are hands down the ones to book. No matter what name the motels on Pocatello Creek and Chubuck exits use those rooms there are older and smaller.
The room amenities were very nice and the desk sofa location was a plus to have a bit of privacy from the TV if needed. That is a +++ for me. Just a bit of noise from the wall mount heat/ac unit but that is what motel rooms must use. It was a cold evening/night and the heat was cycling on quite a bit. Wall thermostat was a nice touch. What I appreciated is very little noise from neighboring rooms and the hallway ++++!
Very nice pool at this location along with the night time city views.
I can't be a judge of breakfast bars all I require is a coffee to go and a newspaper. I was saving breakfast for Butter Burrs on the other side of town. Our teenage daughter didn't complain when returning from the breakfast bar/offering so it must have been at least acceptable.
If you do stay here watch for the Vista Rd. directly adjacent to the Maverick station and turn north and be prepared if the roads are icy. It is a bit of incline to get up to the HIE and on the same note that incline going down Vista can grab you when slick.

Room Tip: Top floors facing south and west for a night time city view, we used a discounter so of course no rooms with a view for us.
  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank David1369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah C, Front Office Manager at Holiday Inn Express & Suites Pocatello, responded to this reviewResponded 29 December 2017

Thank you for the great review and feedback. We are so happy to hear you enjoyed our property. We hope to see you again soon!

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