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The Coeur d'Alene Resort
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Reviews (1,723)
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1,061
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1,410 - 1,415 of 1,723 reviews
Reviewed 24 May 2012

I stayed here for a conference and the resort was awesome. The rooms were huge, the view was huge and the walk to restaurants and shops was short. The staff and service was great. Food options on site were plentiful and they never disappointed. The property is one of the best in the area, I will stay here again when I return to the area.

  • Stayed: May 2012, travelled on business
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2  Thank tskelton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this reviewResponded 30 May 2012

Thank you for taking the time to review us on TripAdvisor. We really appreciate your feedback and we cannot wait for you to return.

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Reviewed 18 May 2012

Having here stayed several times over the last dozen years, the accommodations have always been top-notch. What has not been top-notch was front desk service, until this trip that is. For the first time I felt truly welcomed by the front desk folks. Gone is the snooty attitude; replaced by friendliness, helpfulness & willingness to talk to guests. Such a welcome surprise & hopefully permanent change!

Here's an example: Our elevator was broken the morning of checkout & right after encountering cleaning staff in the hallway telling them our precidament, we received a phone call from the front desk inviting us to please use the freight elevator giving us clear directions on where to find it. Now that is customer service! Thank you.

  • Stayed: May 2012, travelled on business
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1  Thank FrancesinIdaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this reviewResponded 25 May 2012

Thank you very much for taking your time to review the Resort. We are so appreciative of your continued business over the years. I am so thrilled to hear we could change your opinion of our customer service in a positive way. Please, come back soon!

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Reviewed 14 May 2012

This is a beautiful property. Upon check-in my room was upgraded to a premier room. The room had a balcony overlooking the lake and was very large. The Dockside Lounge had incredible food and overlooks the lake. Everyone at the resort was friendly and helpful. It was a great stay.

  • Stayed: May 2012, travelled on business
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1  Thank PamGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this reviewResponded 19 May 2012

I am glad to hear your stay was so pleasant. Thank you for your review and come back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2012

Was there for a conference- but the experience was so pleasant it made me want to come back for vacation. Likes: size of room, patio, windows that open, value of room price, friendliness of staff. Dislikes: crappy internet connection, it was free but my phone was faster- Parking was extra...really? $4.50 for water in the room.... LAME

The hiking trail next to the property was very nice. The food service during the convention was fair to good typical fare.

Room Tip: Upgraded to lake view- higher floors have smaller rooms/patios, but are very nice.(elevation adds to the view)
  • Stayed: May 2012, travelled on business
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Thank SkynSea4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this reviewResponded 19 May 2012

Thank you for your review on Tripadvisor! We really appreciate your feedback. Glad to hear you enjoyed your stay with us this spring, hopefully we will see you again soon.

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Reviewed 8 May 2012

Nice hotel. Clean room with a fabulous view. Excellent dining. However, if you need a bellman to assist you upon check out, allow about 40 minutes. Slower than Christmas. Also, only one agent to check you out in the morning with four people standing in line.

  • Stayed: May 2012, travelled as a couple
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Thank Discerning Texas Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this reviewResponded 12 May 2012

Thank you for staying with us this spring and thank you for your review. I apologize your experience with the bellmen and check out was not 5 star worthy. We take every comment into consideration. Come back and stay again soon!

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