We stayed at Mi Cielo Lodge in May 2017 and found it to be a cozy place to relax with family. The owners provided a detailed instruction guide that included directions to the lodge as well as a ton of useful information about the home and area. We had some reservations about the directions and roads due to a few prior renter comments about the road, but I called the owner and he reassured me that we would have no problems. He was perfectly correct, the road conditions are very good and we had absolutely no issues finding the lodge. We found the lodge clean, well maintained, comfortable and full of nice furnishings including stainless appliances and everything you could want in the kitchen. We also used the nice Weber grill and there was plenty of propane. We used the spa and game room nightly as found everything working. We also tried a few of the area restaurant and area attraction recommendations the owner (Matt) provided. He spent about a half hour with me on the phone answering all my questions. Great customer service in my opinion, which is rare these days.