We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Reasonable place but a bit noisy ”
Review of Hotel Portofino

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Portofino
Ranked #16 of 29 Hotels in San Andres
Reviewed 31 December 2014 via mobile

Friendly and efficient, clean, comfortable, basic. Free Wifi at the front lounge. In a noisy part of town, so take some earplugs. Located very centrally. A 10 min walk to the airport, right by the beach, decent breakfast buffet with super friendly & helpful waiters. Overall, it was nothing special but delivered the basics well.

Stayed: December 2014
1  Thank scn_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (258)
Traveller rating
Traveller type
Time of year
Language
  • More languages

5 - 9 of 258 reviews

Reviewed 14 October 2014 via mobile

We went with my whole family in an all inclusive 4 day stay. This big hotel is centrally located and busy most of the year. Staff is nice but not very helpful, since they are always full they don't need to impress anyone. Food is plentiful but of poor quality. The absolute worse was to stay next to the pool where they have loud music play from noon till 10pm every single night. Then I figure I should enjoy the pool bar... Mistake! Worse cocktails I have ever had... Their boat tours are as lousy as everything else, poorly managed, loud of course and not very ecofriendly (famous for molesting Manta Rays). Yet they are always full with huge tour groups, so don't waste your time complaining with management, they just don't care..

Stayed: November 2013, travelled with family
1  Thank EcoReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

I seem to have quite the contradicting opinion about this place. My husband took me on an anniversary trip here for our 3rd anniversary. It was our first stay EVER in Columbia, and because one of my favorite actresses (Sofia Vergara) is from there it was a must! He ended up booking Hotel Portofino within a week, and was unsure of staying there once we read some of the reviews online about it... However, I can say from my own personal experience that Hotel Portofino was beyond my wildest dreams! The staff was awesome! They were so inviting from start to finish, and even gave us complimentary fruit! We had no idea about the culture in Columbia and one particular woman from the front desk even offered to show us both around throughout our stay! I was honestly shocked that this was the hotel.

We were shuttled from place to place when we wanted to leave our hotel, and the pool was remarkably clean. The food was good. The atmosphere was quiet aside from the normal daily hussle and bussle. We loved doing a little shopping at Portofino, and I got a really cute dress that my husband loved seeing me in - while at the beach! The water itself was like a fairytale,
and the pool was pretty clean. A boat tour is a MUST! The only con I have is if I owned the hotel I would maybe upgrade the comforters on the bed, other than that I LOVED IT!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Matisse T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

I have visited Hotel Portfino and its really luxurious.

Like their accommodation and hospitality services.

My strong recommendation for all the worldwide visitors to must prefer such place.

Really rich in providing best services to the guests and the prices are very much affordable.

Room Tip: Just make your best of research on services which you want!
See more room tips
  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank asadiqbal1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

I stayed at this hotel and the customer service was excellent! So many happy faces looking forward to helping out and making my stay a happy one. The staff was fantastic.
I sure felt like I was on the islands! What a great experience.
Thank you.

  • Stayed: July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank NKdiver1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near San Andres
0.3 km away
GHL Relax Hotel Sunrise
GHL Relax Hotel Sunrise
#4 of 29 in San Andres
1,606 reviews
0.3 km away
Hotel Calypso
Hotel Calypso
#17 of 29 in San Andres
303 reviews
0.7 km away
Portobelo Convention Center
Portobelo Convention Center
#20 of 29 in San Andres
222 reviews
Show Prices
Show Prices
Show Prices
7.3 km away
Hotel MS San Luis Village
Hotel MS San Luis Village
#23 of 29 in San Andres
247 reviews
0.3 km away
Hotel Casablanca
Hotel Casablanca
#3 of 43 in San Andres Island
1,392 reviews
0.2 km away
Hotel Arena Blanca
Hotel Arena Blanca
#6 of 29 in San Andres
327 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Portofino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Portofino

Address: Avenida Providencia 1-115, San Andres, San Andres Island, Colombia
Region: Colombia > San Andres and Providencia Department > San Andres Island > San Andres
Amenities:
Bar / Lounge Free Breakfast Restaurant Swimming Pool
Hotel Style:
Ranked #16 of 29 Hotels in San Andres
Price Range: $152 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Portofino 3*
Number of rooms: 13
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia APAC, Evoline ltd, Hooroo Pty Ltd, Wotif.com and lastminute.com.au so you can book your Hotel Portofino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing