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“Nice hotel and soft comfy beds”

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Holiday Inn Express Dahlonega
Ranked #5 of 8 Hotels in Dahlonega
jacksonville, fl
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice hotel and soft comfy beds”
Reviewed 30 April 2012

Nice,clean hotel with comfy soft beds. Stayed after hiking for three days and was pleased. Nice breakfast in the morning too. Messed up my credit card, but fixed it.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pennypoo70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen H, Guest Relations Manager at Holiday Inn Express Dahlonega, responded to this review, 2 May 2012
Thank you for your comments. We do apologize for the credit card problem. We strive to make every guests' experience is a good one. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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209 reviews from our community

Traveller rating
    70
    59
    43
    20
    17
See reviews for
62
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44
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Rockford
1 review
Reviewed 25 April 2012

My husband travels all over for work. We stay in nothing but HIE. I have to say that this is by far the worst I have ever seen! Looks as if someone bought out a old motel and converted it into a HIE. If by all means try to stay away from the Gas station side, They make "gas drops" and your room will reak for hours of gasoline! Dont freak out though, the front desk will assure you that it is normal and its perfectly fine to breathe in Gas fumes..Dont believe her call the fire marshall she says. Seriously lady? The views of the Mountains are nice as well as the town. The rooms suck and are ugly! The Super 8 looked better on the inside than this joint. Stay away!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jami B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Dahlonega, responded to this review, 8 June 2012
Dear Jami B,

Thank you for staying with us and leaving such a detailed review. We are deeply sorry you found our hotel appearance as well as your room accommodations less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.


Sincerely,
Jaime W
Case Manager
IHGCare
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Travellers are raving about these Dahlonega hotels

Panama City, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 April 2012

I stayed next door at the Days Inn and wished I had stayed here. Keith at the front desk help us with pulling an e-mail and sending a fax for a prospective job, which my boyfriend ended up getting. The Days Inn needs to walk in that lobby and see what a "Renovated" hotel looks like. If I were you...I would stay here and if you get Keith for check in, he is awesome. He treated us with the respect of paying guests even after we told him we were staying next door. Next time I travel to Dahlonega, I will stay at the Holiday Inn Express on Chestatee, no questions asked.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank Kardazzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen H, Public Relations Manager at Holiday Inn Express Dahlonega, responded to this review, 2 May 2012
Thank you for your comment. Keith is amazing and we are glad that he was able to help you. We look forward to your next visit to Dahlonega and we look foward to you staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Georgia
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 January 2012

I booked a room several days in advance for a wedding I was attending and I was told there would not be a cancellation fee - no need to do anything. I had a severe allergic reaction and was not able to attend. I didn't think anything of it until I received by credit card bill with a charge of $132.00!! When I called, the front desk lady/manager Diane was extremely rude and told me there was no way her employee would have told me that there was no cancellation fee. When I told her maybe the employee made a mistake, she said there was "no way he would make that mistake" and called me a liar. When I stated that sometimes employees make mistakes and I was positive I had asked about cancel fees, she said that was "impossible" and that I was wrong and every single hotel in the entire world(!!) charges cancellation fees. After a heated argument, I asked for the corporate number to make a complaint.

I explained to the corporate office that I had been sick and was unable to attend and had been given no indication that there would be a cancellation charge (full cost for the over priced room). She was very nice and sympathetic and I confirmed that I could get a doctors note proving I was ill. She said that the Hotel owner or GM would call me to discuss and I would possibly have to provide the doctors note. That was over a week ago and I haven't heard from anyone. I will never stay at any H.I. Express ever.

Be sure to stay away from "Diane" at this location--Rudest woman on the face of the earth.

Room Tip: Don't stay here. Overpriced and extremely rude staff.
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  • Stayed December 2011, travelled with friends
    • Service
Helpful?
10 Thank K E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coastal georgia
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 November 2011

If we had seen our room ahead of time..we would not have stayed here. Usually you do not have to ask with HI X-press. But once we got in..too much trouble to move. Over all...things needed to be upgraded. We felt the price was too high for the location...and the condition of the room.....and felt moreso after we saw the room. We asked for an upgrade..which we were given..but the suite was not great. The old TV was only viewable from a little side room..which had an uncomfortable love seat. The ref. was not turned on. There was only one person on the front end who was friendly and acted as if they were glad to see us. The front end people did not know that much about the area....and did not have local info. We might have stayed another day if conditions had been different. Also, it was noisy...close to a busy street. The "guest" computer was not available..because it was located in a room that had been rented to some gold venders. Another computer was not available for use.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank georgiagull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gwen H, Guest Relations Manager at Holiday Inn Express Dahlonega, responded to this review, 20 March 2012
Thank you for sharing your concerns about your stay. We strive to make every visit enjoyable for our guests. We have taken your comments and are using them to better our guest experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Dahlonega

Property: Holiday Inn Express Dahlonega
Address: 835 S Chestatee St, Dahlonega, GA 30533-1610
Phone Number:
Region: United States > Georgia > Dahlonega
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Dahlonega
Price range (per night): $142 - $291
Hotel Class:2.5 star — Holiday Inn Express Dahlonega 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to Dahlonega, home to the first major gold rush in the US. The Holiday Inn Express Dahlonega hotel is a luxurious three-story hotel only one mile from downtown Dahlonega and located in the heart of the Southern Appalachian Mountains with excellent mountain views and rapid access to mountain attractions. Hotel features include complimentary hot breakfast and free local phone calls. Please note that no roll-away beds are allowed in any of our rooms. Visit Dahlonega, GA and Stay Smart at the Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express Dahlonega Hotel Dahlonega
Holiday Inn Dahlonega

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