After evacuating SW Florida due to Hurricane Irma and driving 17 hours straight, arrived at the BW in Catersville, GA @ 10:30 a.m., we asked when the soonest they would have a room available. We were given a long dissertation that check-out time is 11:00 a.m. and check-in is not until 3:00 p.m., so no room would be able available until all rooms were cleaned which would be after 3:00. It's hard to believe they couldn't provide a room once they began cleaning them, or given us an earlier time to check in than 3:00 p.m. We weren't requesting every room in the hotel, only one. Needless to say, we were very disappointed, not to mention tired, and will never consider staying at that hotel again. We've had great service at other BW hotels, just not this one.
- Official Description (provided by the hotel):
- Ideal hotel located right off the interstate 75 at exit 290. AAA 2 diamond rated property. All rooms are equipped with 37" LCD TV, micro-fridge, hairdryer, iron & ironing board, high speed internet access. Free HOT Breakfast with HOT waffles, Scramble Eggs, Biscuits & Gravy. Fitness Room, Seasonal Outdoor Pool. In close proximity to restaurants like Cracker Barrel, Shoney's, McDonalds, Wendy's etc. Recently gone through major renovation for comfort of our current and new clients. ... more less
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- Also Known As:
- Best Western Cartersville
- Cartersville Best Western