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“Good Food but Horrible Service”

Zen Bistro Grill & Sushi
Ranked #419 of 2,732 Restaurants in Tampa
Cuisines: Sushi
Restaurant details
Reviewed 13 October 2015 via mobile

We are finishing our meal as I write this. The food and ambiance are excellent with very large portions. The servers are really not good at all and very "flakey". Not crowded at all but waited 10 minutes for a wine and soda to be brought out. Service improved after that but anything but attentive.

Thank Marc19002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 35 reviews

Reviewed 10 July 2015 via mobile

The ambiance is pretty good. It's a nice place but the staff is not the nicest. Our waitress had blue hair but, was not the sweetest when we asked for a table of 6 outside. When we saw her frustration, we kindly told her we would sit anywhere. She brought the menus and we ordered but she was aggravated about separate checks. The sushi was a little over priced but at least they had a nice happy hour menu.

Thank SparklinEyez09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2015

The location is tough in the food court area of the mall with a Restoration Hardware being built next door, but really clean, fresh sushi - would highly recommend!

Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2015

After being subjected to fries, chips, steaks for a number of nights whilst away on business it was great to be able to have a diner that felt healthy.
The food had nice subtle tastes, the servers were polite without being overly fussy. The menu is a little limited but more than ample for most appetites.
The only negativity would be the atmosphere, the restaurant did feel cold (mainly down to the colour scheme) and the lighting a was little on the dark side and saw at least one customer having to use their phone to see the menu.
Overall though was impressed and would go back if in the area again.

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Thank Badgersrmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2014

Went for dinner before a concert. The other restaurants at the mall had a long wait, at Zen Bistro we were seated right away - that should have been the red flag. The place was empty except for us and 2 other tables.

The service was good. Server was polite and friendly.

We ordered 2 rolls, a beef dish and tempura. The tempura was horrible. It tasted like they hadn't changed the oil in weeks. Everything was presented nicely but nothing seemed fresh. The beef was tough and overly salty.

Next visit to the area we will definitely wait for a table elsewhere.

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Thank elizophia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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