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Reviewed 4 weeks ago via mobile

We were here for a medical procedure at Tampa General. We were very pleased with the cleanliness, helpful staff and location. Walking distance to local eateries and the Riverwalk. Marriott has the most comfortable beds of anywhere we stay.

Stayed: April 2018, travelled as a couple
Thank brendabV5908OM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherpa817837, Guest Relations Manager at Residence Inn Tampa Downtown, responded to this reviewResponded 1 week ago

Thank you for choosing the Residence Inn Tampa Downtown. We are glad you had a pleasant stay with us!

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Reviewed 4 weeks ago

This is an excellent property. It is located in downtown Tampa, walking distance to restaurants and shops. The lobby is clean, large and inviting. The staff is friendly and helpful. My room on the top floor was very large, very clean, and offered all the amenities I needed such as fast WiFi, a very comfortable bed, flat-screen TV, a mini-fridge, a work desk, air conditioning, and many power outlets for my electronics. The bathroom was clean, and well-lit. The internet speed was great. The breakfast at the hotel offered many hot and cold items. There is a small gym that offers some weights and some cardio equipment. I recommend this property and would stay here again.

  • Stayed: October 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank SFOFrequentTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy K, Front Office Manager at Residence Inn Tampa Downtown, responded to this reviewResponded 4 weeks ago

Thank you very much for your excellent feedback! I am very happy to hear that you enjoyed your stay as well as the amenities we provide. Looking forward to seeing you again!

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Reviewed 5 weeks ago via mobile

A clean, pleasant hotel. Decent breakfast. Shared outdoor facilities with Marriott Courtyard next door. Easy walking to various downtown attractions. Good free shuttle service from hotel to cruise ship docks.

Stayed: November 2018, travelled with family
Thank U9945MXdavidb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherpa817837, Guest Relations Manager at Residence Inn Tampa Downtown, responded to this reviewResponded 1 week ago

Thank you for staying at the Residence Inn Tampa Downtown. We are happy to hear you enjoyed your stay with is and hope you consider staying with us for your next trip!

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Reviewed 30 October 2018

The room was clean and the queen bed was comfy; nice assortment of pillows. Thought we were getting two queen beds but it was a suite with one queen and a pull-out sofa bed. The sofa bed was very uncomfortable with a thin mattress where you could feel the steel bar. This was entirely disappointing for the Marriott brand. The suite was roomy and had a nice size sink area, huge closet, small kitchen, desk and was very nice - but would not go here again with needing two beds. Traffic noise was loud even on 5th floor, so take that into consideration if you are noise sensitive (at an intersection, so that makes it louder). The breakfast was adequate, with hot items, oatmeal, hard boiled eggs, bread to toast, yogurts, minimal fruit. Space for waffle maker but no waffles. Was hoping for fresh cream for coffee but there was only milk. Front desk staff was friendly and helpful. Did not use the gym or pool. And the shuttle service was very helpful - but busy since we were there for a conference. Only wish there was an airport shuttle.

Room Tip: not on traffic side
  • Stayed: October 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank JoanRose254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherpa817837, Guest Relations Manager at Residence Inn Tampa Downtown, responded to this reviewResponded 1 week ago

Thank you for staying with us! I apologize the sleeper sofa was not comfortable during your stay. I will inform the engineering team to take a look at the mattress to see if it needs replacement. We currently only offer rooms with one queen bed and a sleeper sofa so we like to ensure the sofa meets the highest level of comfort possible. We hope you consider staying with us for your next trip to Tampa Florida.

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Reviewed 24 September 2018 via mobile

Or if you want to sleep on the sofa bed.The thin mattress means the steel frame bites into your back.Get a high floor if you don't want to be woken by cars and motorcycles all night.The shuttle to the convention center was packed and lacked AC.I won't be staying there again in spite of the friendly staff.Don't count on getting a cup of coffee after six pm either.

Stayed: September 2018, travelled with friends
Thank Juan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy K, Front Office Manager at Residence Inn Tampa Downtown, responded to this reviewResponded 27 September 2018

Thank you so much for taking the time to share your feedback with us. I am glad that you were pleased with our amazing team during your trip, but was so disappointed to hear about your experience with the location. I do understand that being in the heart of downtown, you may experience a great deal of traffic and noise due to the area. We are striving each day to make each experience for every guest better. I do apologize for the inconvenience due to the sleeper sofa and the shuttle. Again, please accept my sincere apologies.

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