We gave the desk 18 gift boxes for our sons wedding party guests- 5 people got boxes and the rest disapeared! Maybe stolen? When we asked the desk clerk she was rude, defensive and nasty to my wife and daughter. They are liers- rude incompitent people. They need new jobs as customer service is not for them. We would not ever stay here again. Also- when we checked in they gave us a dirty room. When I went downstairs the clerk almost didn't believe me. Then the new room- only 1 key worked.
Breakfast staff was great- very nice and helpful. The breakfast staff should be dealing with the customers instead of the rude incompitent nast desk clerks.
- Official Description (provided by the hotel):
- Residence Inn is Marriott's leading extended stay brand. We are equipped to give you the room to enjoy yourself on longer stays. Whether you are staying for one night or 6 months, our spacious suites with kitchens will certainly give you comforts that most hotels can't. We provide complimentary amenities that include a full hot buffet breakfast, light meal with all you can drink beer and wine Monday - Wednesday evenings and internet throughout the hotel! Our wonderful staff is here to do everything they can to ensure that your stay is flawless and comfortable. We look forward to serving you! ... more less
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- Also Known As:
- Residence Inn Tampa Downtown Hotel Tampa
- Tampa Residence Inn