We gave the desk 18 gift boxes for our sons wedding party guests- 5 people got boxes and the rest disapeared! Maybe stolen? When we asked the desk clerk she was rude, defensive and nasty to my wife and daughter. They are liers- rude incompitent people. They need new jobs as customer service is not for them. We would not ever stay here again. Also- when we checked in they gave us a dirty room. When I went downstairs the clerk almost didn't believe me. Then the new room- only 1 key worked.
Breakfast staff was great- very nice and helpful. The breakfast staff should be dealing with the customers instead of the rude incompitent nast desk clerks.More