When we booked we were stated we would be staying in a villa close to the beach. We also informed them we would have 2 adults and 1 child, she is 4. When we checked in they seemed all flustered that we had a child AND told us the room they booked was having the carpets cleaned and gave us another villa that was NOT as close to the beach. When we checked out the villa that was suppose to be ours there was a car there, I think they overbooked and instead of admitting their mistake lied about it! They also charged us an extra $70 for the week for having a child. We had a 1 bedroom villa. We have been going to Siesta Key ever since our little one has been with us and no place has ever charged us for having a little one! PLUS they charge your credit card for the $300 deposit, and charged our card for the full week stay. We asked them "You will be taking off the $300 deposit right??" They said yes. We checked out on 5/7/2011 as of 5/26 our credit card still has the $300 deposit. When I called them on 5/23 they said a check would go out in the mail next week. When we were told initially the charge would come off our credit card.....and a month later they send a check...which by the way they never told us a check would be sent, she confirmed they would remove this from our card..... There are many other great places to stay. We go to Siesta Key 2 times a year and have been for the past 10 years! This is the first and last time we will stay here! In fact we are going back this Oct and made reservations elsewhere!
- Official Description (provided by the hotel):
- UNDER NEW MANAGEMENT as of May 1, 2013!!!!68 private villas on one of the best stretches of Siesta Keys famous Crescent Beach. Aloha Kai offers the largest heated pool on Siesta Key with studio, one, 2 and 3 bedroom units available. Most units offer high speed internet free of charge and are updated to the individual owners tastes. Value pricing with exceptional units. We would love to see you on your next Siesta Key vacation! ... more less
- Also Known As:
- Aloha Kai Vacation Rentals Hotel Siesta Key
- Aloha Kai Vacation Rentals Siesta Key, Florida