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“Beautiful Home Nice Location”

Review of Close To Heaven

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5 reviews
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Holiday Rental House -
4 Bedrooms, 4 Bathrooms, Sleeps 16
St. George Island, Florida

Reviews from our community

Excellent - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Detroit, Michigan
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Beautiful Home Nice Location”
Reviewed 23 May 2012 for a stay in May 2012

This was our 8th trip to the Island and best home so far.Decorated nicely and beautiful Gulf views.The elevator did not work and they never fixed it our entire stay.My 84 year old mother was planning on visiting us from West Palm but we had to cancel her visit.She could never make it up and down all of those stairs.The pool area was also like a jungle and even though we talked to the pool guy and called maintainance the grass was never cut.All and all it was a beautiful home and hopefully elevator is fixed for the next guests.

How helpful were the directions to the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: The Home
Liked least: No working Elevator
Travelling group: Family with Teenagers
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with pets
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 May 2012
Thank you for taking the time to share your feedback with us. We are pleased that you found Close To Heaven to be a beautiful home in a nice location and enjoyed the fabulous Gulf views that the home has to offer. It is regrettable that you experienced trouble with the elevator during your visit. Several parts had to be ordered to complete the repair and we apologize that the parts did not arrive in time for your mother to be able to come down and enjoy a visit with you all. We are hopeful that she may be able to return for a trip soon. We are pleased to report that the elevator has been repaired and is in good working condition at this time. We appreciate you notifying us of the overgrown shrubbery around the pool area. This issue has also been tended to and we apologize it wasn’t handled prior to your arrival as it should have been. We appreciate your continued support and hope that your 9th visit to the island will be pleasurable.
Best Wishes,
Resort Vacation Properties
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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