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1,078
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All reviews beautiful hotel premium room flagler college resort fee beach club lightner museum lobby bar luxury hotel per day pool area valet staff within walking distance hotel restaurant perfect location hotel in st oldest city george street
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131 - 136 of 2,013 reviews
Reviewed 14 February 2018

My wife and I had an impromptu visit to St. Augustine to celebrate extraordinary medical news. The hotel was great. Grand and classic. The room service was delicious. However, this was all exceeded by the staff. Most specifically, Allie (the concierge) was one of the most pleasant people that we have ever met. Highly recommended!!!

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Warren E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2018

I've stayed at the Casa Monica while hosting a business meeting as well as enjoying a weekend getaway with my wife. In both situations, the hotel offered an attentive staff and excellent service.

The property is centrally located to many of the key attractions in St. Augustine, and is well within an easy stroll to the downtown area. For the price and location...you're sure to enjoy the time away.

Cheers!

Stayed: May 2017
Thank Chas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2018

Although we loved the location and the lobby area of the hotel, the rooms left a little to be desired. No refrigerator and no fan in the bathroom were huge let downs. In addition, I had to ask 2 times to get the toiletries refreshed - we are talking soap.

  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Shawne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy0330, Front Desk Supervisor at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded 12 February 2018

Dear Shawne O,

We always strive to give exceptional service and I am truly sorry that we fell short on your recent stay. In the near future we will be upgrading our bathrooms and adding refrigerators to all of our rooms. At this point our premium rooms have refrigerators and if you are in a standard room you can request one to be delivered to your room. I will share your comments with our teams to ensure that all toiletries and requests are followed up on. Please call me if you return to St Augustine and I will make sure we provide the exceptional service you deserve.

Sandy Kiernan
Front Desk Supervisor
904-827-1888

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2018 via mobile

St Augustine’s is a really cute town full of history. This hotel was clean, comfortable and located right in the heart of the action.

Short walk to restaurants, bars and galleries.

The hotel pool area is very relaxing and a great place to enjoy breakfast or beer at the end of the day.

Stayed: February 2018, travelled on business
1  Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2018

This carefully preserved and well maintained, old, downtown hotel was thoroughly enjoyable during our two nights, 2/5 & 6/2018. The rooms are spacious, the staff competent and highly attentive and accommodating.

Room Tip: View of Flagler College and the Lightner Museum are good.
  • Stayed: February 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank JDC1572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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