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All reviews beautiful hotel premium room flagler college resort fee beach club lightner museum lobby bar luxury hotel per day pool area valet staff within walking distance hotel restaurant perfect location hotel in st oldest city george street
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Reviewed 22 January 2018 via mobile

Stayed at the Casa Monica for our Anniversary! Centrally locates to everything. Friendly staff and clean rooms! It’s a bit pricey but worth it. We plan on going back and will more thank likely stay here again.

Stayed: January 2018, travelled as a couple
Thank Mike Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

We were really happy with the walkable location. The desk and valet service was excellent. The lobby, pool area & gallery was beautiful!! I get the décor is old-world Spanish, but the red-velvet headboards in our room were a little vampirery and appeared cheap. Our 4th floor room could use a renovation (especially the bathtub/shower), but the beds were very comfortable and the bathroom was perfectly functional.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank pjalmttraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2018

Our king deluxe room was lovely, overlooking the park and Flagler College. Plenty of room, quiet and comfortable. The location of the hotel is perfect - in the historic district and central to many restaurants, boutiques, bars, etc. The meal we had in the hotel restaurant, Costa Brava, was outstanding - we both ordered cuts of beef, and each was cooked perfectly. Service was excellent, throughout the hotel. Valet parking service was fast and friendly. Concierge (Allie) was excellent and very helpful in organizing dinner reservations and tours. A very enjoyable experience.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

Built 100 years ago the unique features are still there. Conveniently located in the middle of town. A great place for a romantic get-away or a place to ditch the car to explore the old city on foot. I am not a Spa person so I can't comment on that.

Room Tip: Check the website there are so many room options
  • Stayed: January 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank 01Forza360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2018 via mobile

Stayed here while in town to visit my daughter. We were way under wowed. We expected so much more for the price and hype. I mean it was nice but the room was quite small and tucked back in a corner. Staff was really not that helpful or even available. Prices were definitely on the high side. One good thing is their location. Right downtown in the heart of St Augustine. We have no desire to return. Next time we’ll look elsewhere.

Stayed: January 2018, travelled as a couple
1  Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerard R, Front Office Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this reviewResponded 18 January 2018

Thank you for choosing to stay at the Casa Monica Resort & Spa, Autograph Collection and providing your honest feedback on the Guest Satisfaction Survey.

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We are always striving to improve on both our services and facilities to ensure your experience holds up to your expectations. We will be making some physical upgrades to our property over the next year or so, including our bathrooms and carpets. If you do return, feel free to contact myself directly so that I may handle your reservation personally. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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