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Very good
44 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 11
St. Augustine, Florida

Reviews from our community

Very good - based on 44 reviews
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Reviews from our community

Date | Rating
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866erics
Gum Branch, Georgia, United States
Level 5 Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Torn”
Reviewed 23 October 2015 for a stay in October 2015

I'm torn with this review. I looked and looked online at places to stay in the area from hotels to B@Bs to vacation rentals like this one. I ultimately chose this one although the price was slightly higher than a hotel suite or B@B with 2 rooms although it was priced less than any comparable vacation rental. First off, the owner was very responsive via email with questions about the rental process. Also on arrival we couldn't locate the wifi password and called the owner. The wifi was new and the password was not posted but we figured it out and located it later in a decorative box on the coffee table. The owner called back to ensure the problem was resolved. The master bathroom needs some work. The tiled shower floor appears cracked and the tile surround dirty or moldy in the grout. The second bath has a shower/tub surround of 70's green and rust around the sink drain. The house also has a slight musky/moldy smell. We paid a $150.00 cleaning fee and I didn't feel like we walked into a nicely cleaned home after finding an obvious stray hair in one bathroom, dirt or mold in the other and the kitchen table with prints and smears on it. My other issue with this cleaning fee was that I was directed to clean prior to leaving. There's a list telling you to take all trash out and remove all used linens and towels and place them in the kitchen. We did it, but why am I being charged a $150.00 cleaning fee to do the work the house keeper should be doing. Here's the "torn" part which I shared with the owner and I assume will be corrected, but would feel remiss not to share this experience as this was part of our stay. A bit of rain caused one of the skylights to leak during a moderate rain. Some stains were present but I assumed they were old until the rain came. On our final day we packed and took home some left over bread that we bought and kept on the kitchen counter/bar. On closer inspection some creature, probably a mouse, had ripped through the plastic bread bags and had a snack. We never saw a mouse but something had a snack while we were there. The owner stated he was unaware of the leak or vermin and these would be addressed, which I have no reason to doubt. The house is nicely decorated, has updated appliances and comfortable beds with lots of pillows. The Florida(?) room has books and games for entertainment. Two flat screen TVs and one box TV with more cable channels than you'll ever need. The deck facing the beach has 4 chairs built to raise your view of the ocean and 4 Adirondack style chairs. The beach view is limited by the dunes in front of the house. The house is close the adjacent neighbors on one side but palm trees and vegetation provide privacy. The other side faces a small public parking lot and hotel parking lot which didn't have much traffic when we were there. There is a public beach access boardwalk next to the house which is good for people watching but not privacy from the deck. Google street view gives you an idea of the surrounding area. The 2 car garage is not accessible, which we did not realize until arrival. There are parking curbs in front of the garage and no access to the garage by tenants. Not really related to the house itself, but Vilano beach offers vehicle access and they apparently like to park in this area which is the furthest point they can go. The beach was nice but I didn't like the vehicles parked there. Overall, with attention to these issues completed I would recommend this to friends. As is, no.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Beach location
Liked least: Cleanliness
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2015 for a stay in October 2015

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
21 Oct 2015
Thank you so much for the Great review. Our success depends on your happiness. We look forward to your next visit.

God Bless

The Porters
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
The Villages, FL 32162 USA
Reviewed 10 October 2015 for a stay in October 2015

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
12 Oct 2015
Thank you so much and we look forward to your next visit. God Bless

The Porters
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Acworth, GA
Reviewed 3 September 2015 for a stay in August 2015

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
4 Sep 2015
Thank you so much for the Great review. We will certainly look into replacing the shower head and having the skylights sealed. We hope to see you guys again.

Thanks again and God Bless
The Porters
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 August 2015 for a stay in August 2015

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
23 Aug 2015
Thank you so much for the kind words about our beach house. We hope you visit again soon. Take care and God Bless. The Porters
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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