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All reviews another broken egg mcguire's irish pub lots of storage space walking distance starbucks coffee gulf breeze fire pit mini fridge cleaning staff very nice hotel would highly recommend this hotel top floor lobby area easy access hot tub business trip rooms are clean
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Reviewed 29 August 2018 via mobile

A very pleasant hotel. The comfort level was over the top...and the tv...the tv was huge! The room seemed clean and that is important to me.
We wanted to see the beach and we were just a few minutes drive.
Overall it was a great hotel. We would go back.

Stayed: August 2018, travelled as a couple
Thank GFANDCF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmanager700, General Manager at Courtyard by Marriott Pensacola Downtown, responded to this reviewResponded 30 August 2018

Good Morning, GFANDCF!
Thank you for taking the time to submit a review of your recent stay with us. We think our location is pretty wonderful, too. Just a quick walk or drive to our exciting, revitalized downtown area and our sugar-white sand beaches. We are so glad that you will be back and we look forward to it! Thank you again for choosing the Courtyard by Marriott Pensacola Downtown. We appreciate your business!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

The hotel was extremely clean, the most comfortable bed we’ve had in a motel in a long time and everyone was very nice and helpful. It was easy to get to and located just across the bay from Pensacola beach. Several restaurants within walking distance and a convenience store across the street.

Stayed: August 2018, travelled as a couple
Thank Jerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMPD700, General Manager at Courtyard by Marriott Pensacola Downtown, responded to this reviewResponded 28 August 2018

Thank you, Jerry G! We appreciate it very much when our guests take the time to submit their feedback; even more so when it is good! We hope to be your favorite hotel whenever you come back to Pensacola!
Sincerely,
Jennifer Mason
General Manager
Courtyard Pensacola Downtown
jmason@highpointe.com

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Reviewed 30 July 2018

This is not a bad place, but on the pricey side for what is a pretty vanilla hotel. The location is right near the 3 mile bridge into Gulf Breeze. It was quiet and we slept well. My wife was anxious to get out of town and lobbied to eat breakfast here the next morning when she saw no line. The food was fine although unremarkable and we dropped $50 on it. It became the all time record for breakfast in our family. I can't even remember what it was we ate. The service was friendly though and I do appreciate that.

  • Stayed: July 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ChanceMan00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMPD700, Manager at Courtyard by Marriott Pensacola Downtown, responded to this reviewResponded 31 July 2018

Thank you ChanceMan00 for your response regarding your stay with us. I'm sorry that you felt our breakfast was not remarkable. We recently changed our menu items and have had great reviews regarding the new food options. I hope that next time you are in the Pensacola area you will give us another opportunity to meet your expectations.


Susie Feraci
Assistant General Manager

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Reviewed 21 July 2018

I have stayed at this hotel 2 or 3 times over the past 5 years and always had a good experience. The last time was an exception. While the entire staff was friendly, the property clean, etc. we had a very unpleasant experience with the hotel manager that we are still attempting to resolve. During our stay the smoke alarm went off on 4 separate occasions. Instead of apologizing for the inconvenience, the manager charged us a smoking fee. We are Marriott Rewards members and may change our preference to Hyatt if we are unable to reach an agreement.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank tinafucile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMPD700, Manager at Courtyard by Marriott Pensacola Downtown, responded to this reviewResponded 22 July 2018

Thank you for your response to your stay.

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Reviewed 11 July 2018

Huge Marriott loyalist here.

There may be other marriotts out there with nicer rooms or lobbys. However, the friendliness and helpfulness of the front desk staff can't be managed.

Only negative is the location. No really walkable places to get a decent meal except for a chain irish pub down the street.

  • Stayed: July 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank mark j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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