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Reviewed 23 March 2017 via mobile

Dave at front desk is the ONLY rrason we will never return!! His customer service is HORRIBLE!! Stay was great. View was incredible. 2 bedroom unit was cleaner that expected. Doors and lots of things in the unit could be updated. Very expensive, but it could have been Spring Break prices.

Date of stay: March 2017
Trip type: Travelled with family
2  Thank jjonesstevenson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ResortCollection, Manager at Majestic Beach Towers, responded to this reviewResponded 25 March 2017

I first want to apologize if you felt the customer service you received was negative in any way. I would like to discuss your stay more with you so we can better get an idea of what happened.
We are pleased to hear that you enjoyed your stay and our amazing property.
Your feedback is very valuable and we appreciate you for taking the time out to write this review.

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Reviewed 19 March 2017 via mobile

My wife's parents spend the winter at the Majestic and they like it well enough. We brought the 3 grandchildren down to visit them for their Spring break. Our trip unfortunately overlapped with college spring break. One word. Frustrating. The owners of this condo need to make up their minds. Are their target customers retirees and families or drunken students? You can't do both. The unit above us was party central. Loud music, furniture being dragged around, yelling and smoke from drugs wafting down from the party balcony into our bedroom each night. Drinks and other unknown substances being poured down on our balcony. For 4 night in a row we could not sleep due to the noise. We had to call security each night and they intervened around 3 am to end the party. Not a restful holiday. Apparently the unit above us was totally trashed. Not sure why they were not kicked out sooner? Why 4 nights in a row of complaints? Hot tubs consistently packed full of wasted college students. Even my 11 year old told me they were all "high". What would normally be a nice place to stay any other time of the year was not during Spring Break. Advice to Majestic management - decide who your core customers are and go with it. As a family, we won't be back this time of year.

Date of stay: March 2017
Trip type: Travelled with family
3  Thank 74KellyH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ResortCollection, Manager at Majestic Beach Towers, responded to this reviewResponded 20 March 2017

Majestic Beach Resort is a condominium building and all units are privately owned and very different from hotels. Spring break for most colleges are from the beginning of March to April 1st. Since our minimum check in age is 21 we do , like most Florida destinations get many guests here on their spring break from college to families with children 18 and under.
Panama City Beach and Majestic Beach Resort are family friendly destinations.
May I suggest you visit during the months of May through February.
There are many family friendly events and onsite activities during these months.
Thank you for your feedback.

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Reviewed 17 March 2017

Majestic Beach Towers is has the best indoor pools - which are required in February. Staff is great. Great restaurants in the area. Great golf and really nice shopping. Lots to do if you contact Chamber of Commerce for schedules.

Date of stay: February 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Tom H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ResortCollection, Manager at Majestic Beach Towers, responded to this reviewResponded 19 March 2017

Thank you for taking time out to write this great review.
Majestic Beach Resort has lots of on site amenities including indoor pools, and close to many golf courses and within 7 miles of Pier Park.
We look forward to your next visit with us.

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Reviewed 16 March 2017

We had a wonderful vacation. I enjoy the sun and the beach. We had a beautiful view of the gulf from the 14th floor and wonderful weather for walks on the beach. The resort was quiet and very clean. We booked through the "Resort Collection" and the customer service was top notch. They were able to answer all of our questions and address any concerns. We were vacationing with two other couples, each of us with our own unit, and we have all rented units to meet back there again next year.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Sharon S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ResortCollection, Manager at Majestic Beach Towers, responded to this reviewResponded 16 March 2017

I am so happy you enjoyed your stay with us at Majestic Beach Resort!
Thank you so much for your amazing feedback.
We look forward to seeing you during your next trip to the Worlds Most Beautiful beaches.

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Reviewed 13 March 2017 via mobile

I booked with Majestic through Groupon, so our room was randomly assigned. Room 209 (tower 1) was very clean and comfortable, with a decent view for being on the second floor.

The bed is actually two twins pushed together, but I didn't realize that until the last day when packing up. The location is perfect, and within walking distance to many bars and restaurants. The fitness facility is large and well-kept.

Despite visiting during spring break, it was actually quiet and the beach was very family friendly. It was a nice surprise.

We'd definitely book here again.

Date of stay: March 2017
Trip type: Travelled as a couple
3  Thank Katherine H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ResortCollection, Manager at Majestic Beach Towers, responded to this reviewResponded 14 March 2017

Thank you for choosing Majestic Beach Resort!!!
We are pleased to hear how much you enjoyed our property during your recent stay with us.
Please visit us in the summer as well, when we have kids activities and movies by the pool.
I look forward for your return. Thank you again for your great feedback.

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