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“Disappointing” 3 of 5 bubbles
Review of Colony Hotel

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Colony Hotel
Ranked #5 of 10 Hotels in Palm Beach
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Disappointing”
3 of 5 bubbles Reviewed 27 April 2012 via mobile

Tiny room, tinier bathroom. Overpriced at $400 per night. Looked out on the parking lot. No coffee in the room. No ice machines anywhere. Rooms were clean enough but cheaply renovated, could have been a classier reno. Public areas were nice. Staff nice, but if we hadn't had to pay for 4 days in advance we would have checked out.

Stayed April 2012
Helpful?
2 Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen K, Manager at Colony Hotel, responded to this review, 1 June 2012
It's true our bathrooms are not large which is kind of typical of an older hotel. Perhaps the guest didn't notice the French beveled tile or the Waterworks fixtures and the spotless housekeeping. A few rooms look over the rooftop parking at Sak's 5th Avenue to the pleasing vista of the Town of Palm Beach and the Atlantic Ocean. Palm Beach is seasonal, like Saratoga Springs or the Hamptons which is reflected in the rate- there are terrific values during the "off" season.
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370 reviews from our community

Traveller rating
    228
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    34
    26
    26
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 10 April 2012

Had a gorgeous Easter brunch here beside the pool. The service was spectacular and the food at the Polo was great. The rooms areva little old but he charm is unbeatable. If you can splurge on the suite do it - the view is worth it!

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pechorin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 27 March 2012

Have a confirmation with presidential penthouse on it and it is not the room we got even though we were charged for it. No one cares that it was already booked.

  • Stayed March 2012
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Virginiajk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen K, Manager at Colony Hotel, responded to this review, 1 June 2012
Oh, yes, we remember these folks who arrived after, apparently, a liquid lunch on Worth Avenue. The guests in the Presidential Penthouse had not checked out so they were upgraded to our best accommodation, the Duke and Duchess of Windsor Penthouse, which carries a higher rate however, The Colony honored the lower rate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

Although the weather left much to be desired, our stay at The Colony was great. The staff was friendly and accommodating. It is a bit on the expensive side, but a delicious breakfast (off the menu) is included. It's a short walk to the beach and the hotel provides chairs, umbrellas, and towels. There is also a pool on the premises. Friday night rocks with a motown band and on site is a cabaret with live entertainment. For $15 a day, you can valet your car with in and out privileges. There is also free internet services and wireless. All in all, a great place to stay.

Room Tip: ask for king bed and good view
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank fisher3pp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, Florida
1 review
1 of 5 bubbles Reviewed 12 February 2012

Pleasant public areas.
Restaurant service is very bad, waiting one and a half hours for a meal that was mediocre at best.
No communication from waiter, who barely spoke English.
What a lost opportunity.!!!!
Was able to easily get table when all the other restaurants in town were packed.
I now know why.

  • Stayed February 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank johnwestpalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Colony Hotel

Property: Colony Hotel
Address: 155 Hammon Avenue, Palm Beach, FL 33480
Region: United States > Florida > Palm Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Palm Beach
#5 Luxury Hotel in Palm Beach
#7 Romantic Hotel in Palm Beach
Price range (per night): $327 - $1,164
Hotel Class:4 star — Colony Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
The Colony Hotel is a full service luxury boutique hotel located in the heart of Palm Beach, just around the corner from Worth Avenue and steps away from the beach. Small in size but with great personality, the Colony is home of The Royal Room Cabaret, Cafe 155 and Polo Steaks and Seafood. Friendly staff and impeccable service is a standard. ... more   less 
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Also Known As:
Colony Palm Beach
Colony Hotel Palm Beach, Florida

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