To say that this dining experience was horrendous is an understatement. We arrived for a 6:30pm reservation at 6:15pm and didn’t get seated until 7:30pm and furthermore weren’t served a drop of food until 8:15pm. The restaurant was so behind, we didn’t even have a hibachi chef arrive to the table until 8:30pm....for a 6:30pm reservation!!!! I’m writing this review as we drive home and I’m just at an absolute loss for words.
Service was bare minimum and because we had waited so long, our hibachi “experience” wasn’t an experience at all. We were served our food with minimal interaction. The waiter even placed his plastic tray on the cooktop, which started to melt where our food would be cooking....absolutely disgusting.
Naturally we expected some sort of discount to be applied, however the checks came to the table untouched. After SEVERAL conversations with the manager, we still left feeling as if no one cared about our piss poor experience and frankly I would NEVER return to this location ever.
Do yourselves a favor and cook at home instead of wasting your precious time in such a horribly managed establishment.
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