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“Great 20 years ago...”

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Hilton Grand Vacations at SeaWorld
Ranked #71 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed 5 weeks ago via mobile

The most run down Hilton I have ever visited... Got scammed on one of those promos. Hilton is a great brand, no doubt about it. This play is like Days Inn class. In the 80's it was probably a prime place but it's old and could use a huge overhaul. While at the time share seminar I actually questioned why they would place potential buyers at such a place and was told the resort is used for marketing. The accommodations assisted us in making our decision. If this resort is used for their club marketing what is the typical club resort like. Hilton is a huge name, why use an outdated, old, smelly resort for marketing? It doesn't make sense... All that aside - typical Hilton mattress, noisy balconies as you hear the nearby traffic. Pool area is OK - bar/restaurant over priced - poor quality. Friendly staff - great tours counter. Old, slow, single elevators for each building - older bathrooms and fixtures - definitely not paradise! Orlando is a vacation hot spot - definitely much nicer accommodations at lower rates in the area.

Stayed: October 2017, travelled as a couple
2  Thank Marie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Hilton Grand Vacations at SeaWorld, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. We humbly apologize for the overall impression you received. Our goal is to make our valued guests, like yourself, feel better about our brand any time they stay at our resorts and visit one of our preview centers, regardless of whether or not someone opts to become a member or not. We humbly apologize for disappointing you and leaving you with a such a poor impression of our operations, which is the last thing we would ever want to do. Thank you again for staying with us. We hope you will give us another opportunity in near future.

Regards,
Peter M. Merrill
General Manager HGV Orlando Resorts

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44 - 48 of 3,929 reviews

Reviewed 20 October 2017

Arrived at 4 to an easy check in for 3 nights. We purchased seaworld tix thru my work but received free quick queue passes from the concierge. We did agree to go to the timeshare breakfast because timing worked for us for $100 Amex card. You are at "breakfast" for a minimum of 2 hrs (unless you say yes and buy one then they can end their pitch). Their pitch was not a deal so we had no problem saying "no." The snack room consists of sodas, water, juice, cheetos, doritos, donuts, hot dogs on those heating rollers (weird). We had one bdrm with king bed and tub and queen sofa in living room and a full kitchen with balcony. Space was nice and relatively clean. There were very small bugs all over the counters that blend in with the granite pattern and nearly invisible. That was gross but we just tried to ignore it. There were a lot. (down a star). We had the problem with the shower that others complained of. It was a wet bathroom and I just rolled up towels at the edge of the shower to contain it. Bed sheets were comfortable but the pillows were lumpy. The water was awful sufuric-like. completely undrinkable. The pool was comfortable but there was a lot of towels on shaded spots where people were holding places but never showed up. Staff should go around and collect things (down half star).

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Cleanliness
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1  Thank moretravelpleasenyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Hilton Grand Vacations at SeaWorld, responded to this reviewResponded 4 weeks ago

Thank you for your rating and comments. Knowing one of our goals is to be nothing less than outstanding in everything we do on daily basis, we humbly apologize for falling short in our efforts to exceed your expectations. We assure you, we’ll make every effort to utilize your feedback in the most positive, proactive way moving forward to improve overall impression and services provided. Thank you again and we hope you will give us another chance in near future.

Peter M. Merrill
General Manager HGV Orlando Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

our room was very spacious, great accommodations Facility was clean the staff very friendly. the grill was excellent. Food choices were good Easy to get around many stores and easy access to Universal and Seaworld

  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
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Thank Luisa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

This was the best vacation! Facilities were fantastic, staff was extremely friendly and helpful and the service was good. Rooms were clean and comfortable with all the conveniences of home. I would definitely recommend this to anyone.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Hilton Grand Vacations
Thank Andreas Faye O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, General Manager at Hilton Grand Vacations at SeaWorld, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. We’re glad to hear you had the best vacation at our resort and thank you for allowing us to be of service. Thank you again and we hope to have the opportunity to welcome you back in near future.

Peter M. Merrill
General Manager HGV Orlando Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2017

This hotel is excellent. The rooms are beautiful with everything you need included, plenty of towels which are refreshed every day, a washing machine and dryer and even a blender. I love the fact you get a free coffee or bottle of water every day during your stay as well. There is so much to do at the hotel. There is a good sized gym, the pools are great, plenty of Jacuzzi tubs and activities going on throughout the day to take part in. You are allowed in the pools up to 11 pm which is great for when you've come back from a long day and want a quick dip. The bar also serves really great food until 11 pm! The hotel is also located in an ideal location with Discovery Cove and Seaworld only next door and the other Universal and Disney parks only a short taxi ride away! What made our stay as well was the service which was great, everyone was friendly and helpful and went out their way to help you. The guys at the front door were especially friendly (Arthur was lovely)! Overall, our stay was amazing and we will definitely continue to come back to this hotel! Please never change!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank pks19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Grand Vacations at SeaWorld

Address: 6924 Grand Vacations Way, Orlando, FL 32821-8080
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Family Hotel in Orlando
#62 Business Hotel in Orlando
#74 Romantic Hotel in Orlando
Price Range: $164 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Grand Vacations at SeaWorld 3.5*
Number of rooms: 783
Official Description (provided by the hotel):
A 33-acre Bermuda-styled resort, Hilton Grand Vacations at SeaWorld puts guests in close proximity to Walt Disney World(R), Universal Orlando(R), Wet 'n Wild(R) Orlando and - just across the street - SeaWorld(R) Orlando. Hilton Grand Vacations at SeaWorld offers comfort and convenience for the entire family. Guests enjoy well-appointed studios, one and two bedroom suites, as well as several swimming pools, all-ages recreation and on-site restaurants. ... more   less 
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Also Known As:
Hilton Grand Vacations At Seaworld Hotel Orlando
Hilton Hotel Orlando
Hilton Grand Vacations Club Orlando
Hilton Orlando
Orlando Hilton
Hilton Grand Vacations At SeaWorld Orlando, Florida

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